Non-Emergency Medical Transportation in Catawba County, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Catawba County's healthcare is centered along the Hickory-Newton-Conover corridor, but getting there from Maiden, Claremont, or Catawba can mean a 20-minute drive with no public transit to fall back on. We provide professional, door-to-door medical transportation across the county and beyond — whether you're heading to Catawba Valley Medical Center for a specialist visit, Frye Regional Medical Center for follow-up care, or DaVita Catawba County Dialysis for your regular sessions. From routine checkups along US-321 to specialty appointments at regional hospitals in Charlotte or Winston-Salem, we handle the drive so you can focus on your health.
Every ride begins at your front door. Our drivers greet you, walk you to the vehicle, and make sure you're comfortable before heading out. When your appointment is done, they're right there waiting. It's the kind of care we'd want for our own families — patient, dependable, and grounded in the understanding that every rider is someone's parent, spouse, or friend.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was released late in the evening and was worried about finding a ride. They showed up right on time with a clean, comfortable vehicle. The driver was reassuring and got me home safely.
– Diane K.
Finding someone to drive my elderly aunt to her weekly appointments was stressful. Now it's not even something I think about. They just handle it, every single week, without fail.
– Stephanie D.
I use a motorized wheelchair and it's heavy. The driver handled the ramp and tie-downs like a professional. No scraping, no bumping, no fumbling. This is what proper wheelchair transport looks like.
– Robert G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Catawba Valley Medical Center to discharge pickups at Frye Regional Medical Center, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Catawba County Dialysis, Fresenius Kidney Care Catawba Valley, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Catawba County and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the West Hickory Senior Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Valley Hills Mall, churches across Catawba County, grocery stores, family gatherings, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Catawba County, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Catawba County and the surrounding foothills region. Whether you're heading to a hospital in Hickory, a specialist appointment in Charlotte, or a family gathering in Statesville, we're here to help.
Healthcare Facilities We Serve
Our drivers know Catawba County's medical facilities and the quickest routes to get you there safely and on time.
- Catawba Valley Medical Center (Hickory)
- Frye Regional Medical Center (Hickory)
- DaVita Catawba County Dialysis (Hickory)
- Fresenius Kidney Care Catawba Valley (Conover)
- Fresenius Kidney Care Newton (Newton)
- West Hickory Senior Center (Hickory)
- Springs of Catawba (Hickory)
For specialty care, cancer treatment, and advanced surgical procedures, we also provide transportation to Atrium Health Carolinas Medical Center in Charlotte and Wake Forest Baptist Medical Center in Winston-Salem.
Neighborhoods We Serve
From Hickory to Maiden and everywhere in between, we offer door-to-door service to towns and communities throughout Catawba County, including:
- Hickory
- Newton
- Conover
- Claremont
- Maiden
- Catawba
- Long View
- Brookford
Zip Codes Serviced
Our drivers cover the full range of zip codes across Catawba County and the surrounding western North Carolina foothills, including:
- 28601
- 28602
- 28658
- 28613
- 28610
Whether you live along I-40 near the Hickory-Conover corridor, off US-321 heading toward Lenoir, or out on US-70 near Newton, our transportation network covers your area. We know Catawba County's roads and the best routes to Charlotte, Winston-Salem, and beyond.
Serving Nearby Communities Including Morganton, Statesville, Lenoir, Lincolnton, Gastonia, Valdese, Marion, Taylorsville, Granite Falls & Beyond
Need a ride to Catawba Valley Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
Give us a call at 877-369-5457 or hit the "Book a Ride" button on this page to get started. A day or two of advance notice works best for non-urgent trips, although same-day pickups are sometimes available based on your location in Catawba County and current driver availability.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Rides within the Hickory-Newton-Conover corridor can usually be arranged with a day's notice. For trips from Maiden or Catawba to specialists in Charlotte or Winston-Salem, booking 48 hours ahead helps us plan the best route. Recurring dialysis rides can go on a standing weekly schedule.
What if I need a wheelchair-accessible vehicle?
Let us know when you schedule your ride. Our fleet includes vans outfitted with ramps and securement systems designed for manual chairs, power chairs, and scooters. We match the right vehicle to your needs so everything is set before the driver arrives at your door.
Can a family member or caregiver ride with me?
Absolutely. A companion — whether that's a family member, caregiver, or friend — can ride with you at no additional charge in most situations. Just mention it when scheduling so the driver expects an extra passenger.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a service built for people who need a safe, reliable ride to medical appointments but aren't facing an emergency that requires an ambulance. It covers everything from dialysis sessions to hospital follow-ups and routine checkups.
The service is designed for seniors who've stopped driving, individuals with physical disabilities, and anyone managing a health condition that makes getting behind the wheel difficult or unsafe. Vehicles include wheelchair-accessible vans with ramps and tie-down systems, stretcher transport for patients who can't sit upright, and standard cars driven by professionals trained in hands-on walking assistance.
Most rides are for recurring needs — dialysis three times a week, physical therapy sessions, radiation treatment, and regular doctor visits. Others cover one-time situations like a ride home after outpatient surgery or a discharge from the hospital. The purpose is simple: making sure people can reach the care that keeps them healthy and living independently.
Powered by Modern Technology
Each ride runs on Duet, a trusted NEMT software platform that provides real-time vehicle tracking, consistent scheduling, and clear communication between you and your driver throughout the entire trip.
More Than a Ride
When a family in Catawba County reaches out to us, they're placing a parent, a spouse, or a close friend in our hands. We take that seriously. Every part of our service — from the first phone call to the moment we walk you back to your door — is built around one thing: making sure the ride is something no one has to worry about.