Non-Emergency Medical Transportation in Haverhill, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Haverhill stretches across both sides of the Merrimack River, and its healthcare facilities are concentrated on the north side along Lincoln Avenue and Main Street. Whether you're heading to Holy Family Hospital for a scheduled visit, a dialysis session at Fresenius Medical Care at Merrimack Valley Hospital, or a follow-up at Whittier Rehabilitation Hospital in Bradford, getting there on time takes more than just a car. We provide professional, door-to-door medical transportation across Haverhill and Essex County for dialysis appointments, specialist visits, hospital trips, and the everyday rides that keep life moving — from Sunday services to lunch at the Haverhill Citizen Center.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're comfortable and secure before heading out. When your appointment wraps up, they're there waiting. It's the kind of care you'd arrange for your own parent — attentive, on time, and rooted in the understanding that the person riding with us is the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After three days in the hospital, all I wanted was a safe ride home. These folks delivered exactly that. The vehicle was spotless, the driver was kind, and I was home in no time.
– Thomas J.
I coordinate my grandmother's medical appointments from across the country. The drivers are always professional and I get updates after every ride. It's like having family there when I can't be.
– Gary M.
The driver locked my wheelchair in place, double-checked the straps, and asked if I was comfortable before moving an inch. That level of care told me everything I needed to know about this company.
– Marie S.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Holy Family Hospital to discharge pickups at Whittier Rehabilitation Hospital in Bradford, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Medical Care at Merrimack Valley Hospital and other dialysis centers across the Merrimack Valley on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Haverhill and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Haverhill Citizen Center on Welcome Street and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along Main Street, the Merrimack Valley YMCA, Target Plaza on Route 125, family dinners, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Haverhill, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Haverhill and Essex County. Whether you're heading to a medical appointment at Holy Family Hospital, a program at the Citizen Center, or a family gathering across the river in Bradford, we're here to help.
Healthcare Facilities We Serve
Our drivers know Haverhill's medical facilities and can get you there safely and on time.
- Holy Family Hospital – Haverhill
- Whittier Rehabilitation Hospital Bradford
- Penacook Place
- Fresenius Medical Care at Merrimack Valley Hospital
- Haverhill Citizen Center
- Benchmark at Haverhill Crossings
- Wingate Residences at Haverhill
For specialty care, we also provide transportation to Lawrence General Hospital in nearby Lawrence and to Boston-area hospitals including Massachusetts General Hospital for advanced treatment.
Neighborhoods We Serve
From Bradford south of the Merrimack River to Ward Hill and Rocks Village, we provide door-to-door service across Haverhill's neighborhoods including:
- Bradford
- Downtown Haverhill
- Ward Hill
- Riverside
- Rocks Village
- Ayers Village
- Mount Washington
Zip Codes Serviced
Our drivers serve ZIP codes across Haverhill and Essex County, covering both sides of the Merrimack River including:
- 01830
- 01831
- 01832
- 01835
Whether you live near I-495, along Route 125, off Route 110, or on the other side of the river near Route 97, our transportation network covers your area. We know Haverhill's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Methuen, Lawrence, Amesbury, Newburyport, Merrimac, Groveland, Bradford, Plaistow, NH, Salem, NH & Beyond
Need a ride to Holy Family Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Reach us by phone at 877-369-5457 or hit the "Book a Ride" button right on our website. For non-urgent trips in the Haverhill area, booking a day or two ahead is best, though same-day availability is sometimes possible.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For rides within Haverhill, 24-48 hours ahead is ideal. Trips to Lawrence General or Boston-area hospitals benefit from 48 or more hours of lead time. For recurring dialysis or therapy, we lock in a standing schedule so every ride is handled automatically.
What if I need a wheelchair-accessible vehicle?
Mention it when you schedule and we'll match you with the appropriate vehicle. Our fleet includes vans with built-in ramps and certified tie-down equipment designed for manual chairs, power chairs, and mobility scooters.
Can a family member or caregiver ride with me?
Absolutely — a companion is welcome to ride along at no additional cost in most situations. Simply note it during booking so your driver can plan accordingly.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, known as NEMT, provides scheduled rides for patients who can travel safely without an ambulance but still need professional assistance getting to and from their medical appointments.
The service exists for seniors who have stopped driving, individuals living with disabilities, and anyone whose health makes operating a vehicle impractical. Fleets include wheelchair-accessible vans fitted with ramps and tie-downs, stretcher vehicles for patients who must remain flat, and sedans with drivers trained in hands-on walking support.
Patients rely on NEMT for recurring needs such as dialysis three days a week, physical therapy sessions, and regular specialist visits. One-time trips — hospital discharges, outpatient surgery pickups, imaging appointments — are equally common. Every ride serves the same purpose: keeping people connected to the healthcare that sustains their well-being.
Powered by Modern Technology
Every ride is powered by Duet, a leading NEMT software platform that provides real-time vehicle tracking, dependable scheduling, and direct communication between you and your driver throughout the trip.
More Than a Ride
When a family books a ride with us, they're entrusting us with someone irreplaceable — a parent, a partner, a lifelong friend. We don't take that lightly. Every step, from the first phone call to the moment your loved one walks through their front door, is built around one promise: the ride should never be something anyone worries about.