Non-Emergency Medical Transportation in Methuen, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
The Merrimack Valley's healthcare network stretches from Holy Family Hospital right here in Methuen to Lawrence General Hospital just across the city line, with dialysis centers, specialist offices, and rehab facilities scattered along Route 28 and the I-93 corridor. Getting to the right appointment on time — especially when you're managing mobility challenges or chronic conditions — takes more than just a car. We provide professional, door-to-door medical transportation throughout Methuen and Essex County for dialysis sessions, hospital visits, doctor appointments, and the everyday rides that keep your life on track, from grocery runs to Sunday services.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before we head out. When your appointment wraps up, they're waiting. It's the kind of care you'd arrange for your own parent — attentive, reliable, and rooted in the understanding that we're carrying the person someone loves most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They made a really stressful discharge day so much easier. The driver arrived early, helped me into the vehicle, and made sure I was comfortable the entire ride home. I'll definitely book again.
– Mark C.
My mother has dialysis three times a week and I can't always be there to drive her. This service has been incredibly dependable — never a missed pickup, never late. It's taken such a weight off our family.
– Michelle H.
My husband uses a wheelchair and the experience was outstanding. The driver secured his chair carefully, helped with every step, and treated us with real respect. What could have been a difficult day felt calm and manageable.
– Rachel K.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Holy Family Hospital to discharge pickups at Lawrence General Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Methuen, Fresenius Kidney Care Merrimack Valley, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Methuen and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Methuen Senior Activity Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family celebrations, The Loop shopping area along Pleasant Valley Street, grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Methuen, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Methuen and Essex County. Whether you're heading to a medical appointment, visiting family in a neighboring town, or picking up groceries along Pleasant Valley Street, we're here to help.
Healthcare Facilities We Serve
Our drivers know Methuen's medical facilities and the quickest routes to get you there safely and on time.
- Holy Family Hospital – Methuen
- Lawrence General Hospital
- Fresenius Kidney Care Methuen
- Fresenius Kidney Care Merrimack Valley
- Methuen Senior Activity Center
- Nevins Nursing and Rehabilitation Centre
For specialty care, we also provide transportation to Tufts Medical Center, Massachusetts General Hospital in Boston, and Lahey Hospital & Medical Center in Burlington.
Neighborhoods We Serve
We offer door-to-door pickup and drop-off service throughout Methuen and the surrounding Merrimack Valley neighborhoods including:
- Methuen Square
- Pleasant Valley
- Marsh Corner
- Arlington
- The Loop
- East Methuen
Zip Codes Serviced
We provide transportation throughout Methuen and the surrounding areas of Essex County, including these zip codes:
- 01844
- 01840
- 01841
- 01843
Whether you live near I-93, off I-495, along Route 28, or out toward Route 110, our transportation network covers your area. We know the Merrimack Valley's roads and the best routes to get you where you need to go.
Serving Nearby Communities Including Lawrence, Haverhill, North Andover, Andover, Dracut, Lowell, Salem, NH, Plaistow, NH & Beyond
Need a ride to Holy Family Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way is to call 877-369-5457 and speak with our team directly, or you can tap "Book a Ride" on our website anytime. Planning a day or two ahead works best for non-urgent appointments, though same-day rides in the Methuen area may be available.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For appointments within the Merrimack Valley, a day's notice usually works. If you're heading to Boston-area hospitals like Tufts or Mass General, give us two to three days since the 30-40 mile trip requires more coordination. Patients with recurring treatments can arrange a fixed weekly schedule so every ride is already confirmed.
What if I need a wheelchair-accessible vehicle?
Just mention it during booking and we'll dispatch a van fitted with a ramp and proper securement equipment. We transport passengers in manual wheelchairs, power chairs, and mobility scooters — each one secured safely for the ride.
Can a family member or caregiver ride with me?
Absolutely. A companion — whether that's a spouse, adult child, or home health aide — can join you on the ride at no additional cost in most situations. Mention it when scheduling so we reserve the space.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, commonly called NEMT, provides professional rides for individuals who need help getting to healthcare appointments but whose condition doesn't warrant an ambulance. Typical trips include dialysis treatments, follow-up visits with specialists, discharge pickups, and outpatient procedure rides.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone whose health condition makes operating a vehicle difficult or unsafe. The vehicles used include wheelchair-accessible vans with ramps and tie-down systems, stretcher-equipped transport for patients who can't sit upright, and standard cars with drivers trained to provide hands-on walking assistance.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation treatments, and physical therapy. Single rides for outpatient surgery pickups and hospital discharges are just as frequent. The goal is simple: help people reach the care they need to stay healthy and independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. This gives you real-time vehicle tracking, reliable scheduling, and direct communication with your driver from booking to arrival.
More Than a Ride
When a family calls us, they're placing the care of someone they love in our hands. We don't take that lightly. From booking to drop-off, everything we do is shaped by one principle: the people trusting us with their loved one should never have to worry about the ride.