Non-Emergency Medical Transportation in Medford, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Medford is a compact city, but getting to the right healthcare facility often means crossing into another community altogether. Lawrence Memorial Hospital of Medford operates with limited services and no emergency department, so many residents travel to MelroseWakefield Hospital, CHA Cambridge Hospital, CHA Everett Hospital, or into downtown Boston for acute and specialty care. We provide professional, door-to-door medical transportation throughout Medford and Middlesex County for dialysis appointments, hospital visits, specialist care, and the everyday rides that keep your routine going — from Sunday services at St. Raphael Church to a trip to Meadow Glen Mall.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before heading out. When your appointment wraps up, they're there waiting — ready to walk you back inside. It's the kind of care we'd want for our own families, and that's exactly the standard we hold ourselves to.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Third time using them for post-operative transport and they never disappoint. Consistent quality, consistent care. When you're recovering from surgery, that reliability is everything.
– Roger J.
Weekly rides to physical therapy for my torn rotator cuff. The drivers always help me with the seatbelt since I can't reach across. Simple thing, but it shows they actually pay attention.
– Patrick E.
I have limited upper body strength so I need help with everything from ramp to seat positioning. The drivers are always gentle and careful with my arms and shoulders. They never make me feel helpless.
– Lucille G.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Lawrence Memorial Hospital of Medford to discharge pickups at MelroseWakefield Hospital or Massachusetts General in Boston, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Wellington Circle Dialysis Center, Fresenius Kidney Care Medford, and other dialysis facilities on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Medford and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Medford Senior Center on Riverside Avenue and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, birthday celebrations, Meadow Glen Mall, Assembly Row in Somerville, grocery stores, and anywhere else life takes you around Medford.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Medford, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Medford and Middlesex County. Whether you're heading to a medical appointment across town, a dialysis session in Wellington, or a family dinner in Somerville, we're here to help.
Healthcare Facilities We Serve
Our drivers know Medford's medical facilities and the surrounding hospitals, and they'll get you there safely and on time.
- Lawrence Memorial Hospital of Medford
- MelroseWakefield Hospital
- CHA Cambridge Hospital
- CHA Everett Hospital
- DaVita Wellington Circle Dialysis Center
- Fresenius Kidney Care Medford
- Medford Senior Center
For specialty and tertiary care, we also provide transportation to Massachusetts General Hospital and Tufts Medical Center in downtown Boston.
Neighborhoods We Serve
We offer door-to-door service throughout Medford's neighborhoods and the surrounding communities in Middlesex County, including:
- Medford Square
- West Medford
- South Medford
- Hillside
- Fulton Heights
- Wellington
- Tufts University Area
Zip Codes Serviced
We provide non-emergency medical transportation throughout Medford and Middlesex County, covering the following zip codes and surrounding areas:
- 02155
- 02156
- 02153
Whether you live near I-93, along Route 16, or off Route 28 near Mystic Valley Parkway, our transportation network covers your area. We know Medford's roads and the best routes to reach hospitals in Melrose, Cambridge, Everett, and Boston.
Serving Nearby Communities Including Somerville, Malden, Everett, Arlington, Winchester, Stoneham, Melrose, Cambridge & Beyond
Need a ride to Lawrence Memorial Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 or use the "Book a Ride" button right here on this page. For non-urgent appointments, a day or two of advance notice is ideal, but same-day rides may be available depending on schedule and location.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two ahead is ideal. Since many Medford patients travel to hospitals in Melrose, Cambridge, or Boston — and I-93 congestion can slow morning trips — extra lead time helps. For recurring appointments like dialysis, we lock in a standing schedule so every ride is already arranged.
What if I need a wheelchair-accessible vehicle?
Absolutely. Just mention your wheelchair type when booking and we'll dispatch the appropriate vehicle. Our fleet includes vans fitted with ramps and certified tie-down systems designed for manual chairs, power chairs, and mobility scooters.
Can a family member or caregiver ride with me?
Of course. A companion — whether a spouse, adult child, or caregiver — can ride along at no additional cost on most trips. Mention it during booking so we can make sure there's room and the driver expects an extra passenger.
Questions? We're here to help!
What is NEMT?
NEMT stands for Non-Emergency Medical Transportation — a ride service built for people who need safe, dependable transportation to healthcare appointments but whose situation doesn't warrant an ambulance. Common trips include dialysis, doctor visits, hospital discharges, and post-surgery pickups.
Most riders are seniors, people with disabilities, or those managing conditions that make driving difficult. Vehicles range from wheelchair-accessible vans with ramps and tie-downs to stretcher units for patients who must remain flat, plus standard cars with drivers who provide hands-on walking assistance.
Many patients rely on recurring trips — dialysis multiple times a week, physical therapy, oncology treatments. Others need one ride home after a procedure or discharge. Whatever the frequency, the purpose stays the same: eliminate the transportation gap so people can reach the care that keeps them well.
Powered by Modern Technology
All of our rides are coordinated through Duet, a leading NEMT software platform that provides real-time tracking, consistent scheduling, and seamless communication between you and your driver throughout every ride.
More Than a Ride
When a family entrusts us with a parent, spouse, or friend, we feel the weight of that responsibility. From booking confirmation to the moment your loved one walks back through their front door, every decision we make centers on one promise: delivering the dependable, compassionate care that earns your confidence ride after ride.