Non-Emergency Medical Transportation in Somerville, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Somerville packs roughly 80,000 residents into just over four square miles, yet the city doesn't have a full-service hospital within its borders. That means most medical trips — whether it's a dialysis session at Dialysis Clinic, Inc. on Broadway, an appointment at CHA Somerville Campus, or specialty care at Massachusetts General Hospital in Boston — require crossing into Cambridge, Medford, or downtown Boston. We provide professional, door-to-door transportation across Somerville and Middlesex County for dialysis appointments, hospital visits, specialist referrals, and the everyday rides that keep life on track, like getting to the Ralph & Jenny Center or picking up groceries at Assembly Row.
Every ride begins at your front door. Our drivers greet you, walk alongside you to the vehicle, and make sure you're comfortable before pulling out. At your destination, they're there to walk you inside. When your visit is over, they're waiting. It's the kind of care we'd want for our own families — attentive, dependable, and built on the understanding that you're trusting us with someone who matters.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my cardiac catheterization, the medical team specifically recommended this transport service. Now I know why. Professional, punctual, and genuinely caring people.
– Terry S.
I booked standing weekly rides for my grandfather. The communication is excellent — I get notified when he's picked up and dropped off. For a long-distance caregiver, that transparency is everything.
– Victor N.
I've been using this service for wheelchair transport for six months now. Every single ride has been safe, comfortable, and on time. Consistency like that lets me focus on my health instead of my transportation.
– Myrtle F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at CHA Cambridge Hospital to discharge pickups at Massachusetts General Hospital or Mount Auburn Hospital, we get you there and back safely — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Dialysis Clinic, Inc. and other dialysis centers in and around Somerville on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Somerville, Cambridge, or Boston and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Somerville-Cambridge Elder Services, the Ralph & Jenny Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along Broadway, family gatherings, Assembly Row, the grocery store, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Somerville, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Somerville and Middlesex County. Whether you're heading to a hospital across the river in Boston, a dialysis appointment in the city, or a family event in Medford, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities that Somerville residents depend on and can get you there safely and on time.
- CHA Cambridge Hospital
- CHA Somerville Campus
- Massachusetts General Hospital
- Mount Auburn Hospital
- Dialysis Clinic, Inc.
- Somerville-Cambridge Elder Services
- Ralph & Jenny Center
For specialty and tertiary care, we also provide rides to Massachusetts General Hospital, Dana-Farber Cancer Institute, Brigham and Women's Hospital, and Tufts Medical Center in Boston.
Neighborhoods We Serve
We provide door-to-door transportation service throughout Somerville's diverse neighborhoods, from Davis Square to East Somerville, including:
- Davis Square
- Union Square
- Porter Square
- Ball Square
- East Somerville
- Winter Hill
- Spring Hill
- Teele Square
Zip Codes Serviced
We provide reliable non-emergency medical transportation throughout Somerville and the greater Middlesex County area, including:
- 02143
- 02144
- 02145
Whether you live near I-93, along McGrath Highway, off Broadway, or near Highland Avenue, our transportation network covers your area. We know Somerville's streets and the fastest routes to hospitals and clinics in Cambridge and Boston.
Serving Nearby Communities Including Cambridge, Medford, Arlington, Charlestown, Everett, Malden, Boston, Winchester & Beyond
Need a ride to CHA Somerville Campus or another medical facility?
Frequently Asked Questions
How do I book a ride?
Call us at 877-369-5457 or hit the "Book a Ride" button right on our website. Booking a day or two ahead is ideal for non-urgent rides, though same-day availability is sometimes possible depending on where you are.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Planning 24 to 48 hours ahead works best, especially for morning appointments at Boston medical centers. Somerville trips often cross into Cambridge, Boston, or Medford, and traffic on I-93 and McGrath Highway can be unpredictable. For recurring needs like dialysis, we'll build a standing schedule so your rides are confirmed every week.
What if I need a wheelchair-accessible vehicle?
Just tell us when you book. We have wheelchair-accessible vans with ramps and secure tie-down systems built for manual wheelchairs, power chairs, and scooters. We'll assign the right vehicle to your ride automatically.
Can a family member or caregiver ride with me?
Yes — a family member or caregiver can ride along at no extra charge in most situations. Let us know when you book and we'll make sure there's room.
Questions? We're here to help!
What is NEMT?
NEMT, which stands for Non-Emergency Medical Transportation, is a ride service for people who need reliable help getting to healthcare appointments but don't require an ambulance. It covers dialysis, doctor visits, discharge rides, and post-surgery pickups.
Seniors who've stopped driving, people managing disabilities, and anyone whose health makes operating a vehicle unsafe use NEMT most. The vehicles are built around their needs — wheelchair vans with ramps, stretcher transport for those who must lie flat, and sedans with drivers who provide hands-on walking support.
Most rides are either recurring — dialysis three times a week, radiation, physical therapy — or one-time needs like getting home after surgery or a hospital stay. Either way, the goal is the same: making sure people reach the care that keeps them healthy and independent.
Powered by Modern Technology
Rides are coordinated through Duet, a leading NEMT software platform that provides real-time vehicle tracking, reliable scheduling, and clear driver-to-rider communication from the moment you book until you're home.
More Than a Ride
Booking a ride with us means placing a parent, a spouse, or a neighbor in our care. We take that seriously. Every step of the process — from the initial call through the drive home — is designed around a single promise: the person riding with us and the family waiting for them should never have a reason to worry about the transportation.