Non-Emergency Medical Transportation in Newton, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Newton is a city of 13 villages spread across 18 square miles of Middlesex County, and its medical care spans just as wide. Whether you're heading to Newton-Wellesley Hospital off Washington Street, a dialysis session at Fresenius Kidney Care Wellesley, or a specialist appointment at one of Boston's major hospitals along I-90, getting there safely and on time takes more than a regular car ride. We provide professional, door-to-door medical transportation throughout Newton and the surrounding communities for dialysis appointments, hospital visits, doctor checkups, and the everyday rides that keep life on track — from picking up groceries to getting to church on Sunday.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled before we pull away. When you're finished with your appointment, they're waiting. It's the kind of care we'd want for our own families — patient, on time, and grounded in the understanding that the person riding with us is someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They handled my mother's discharge transport beautifully. She has mobility issues and the driver took extra time to make sure she was comfortable. No rushing, no impatience. Just genuine kindness.
– Virginia M.
My mom goes to her endocrinologist and her eye doctor regularly. One booking handles both recurring schedules. The coordination is seamless and the drivers know her by name.
– Irene L.
The automatic ramp in their newer vehicles is a game-changer. Smooth, quiet, and requires zero effort from me. Combined with experienced drivers, it makes wheelchair transport actually pleasant.
– Norman E.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Newton-Wellesley Hospital to discharge pickups after a stay at Brigham and Women's or Mass General in Boston, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Wellesley and other dialysis centers across Middlesex County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Newton and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Newton Senior Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to temple, birthday celebrations, The Street Chestnut Hill, grocery stores, the Newton Free Library, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Newton, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Newton and Middlesex County. Whether you're heading to a medical appointment, a house of worship, or a family gathering, we're here to help.
Healthcare Facilities We Serve
Our drivers know Newton's medical facilities and can get you there safely and on time.
- Newton-Wellesley Hospital
- Fresenius Kidney Care Wellesley Dialysis
- Scandinavian Living Center
- Newton Senior Center
- Sunrise of Newton
- The Falls at Cordingly Dam
For specialty care, we also provide transportation to Brigham and Women's Hospital, Massachusetts General Hospital, Beth Israel Deaconess, and Dana-Farber Cancer Institute in Boston.
Neighborhoods We Serve
We offer door-to-door service throughout all of Newton's 13 distinct villages and the surrounding areas including:
- Newton Centre
- Newtonville
- West Newton
- Newton Corner
- Auburndale
- Waban
- Newton Highlands
- Chestnut Hill
Zip Codes Serviced
We provide transportation throughout Newton and the surrounding areas of Middlesex County, including the following zip codes:
- 02458
- 02459
- 02460
- 02461
- 02462
- 02465
Whether you live near I-90, off Route 128, or along Route 9, our transportation network covers your area. We know Newton's roads and the best routes to get you to appointments in the city and into Boston.
Serving Nearby Communities Including Brookline, Wellesley, Waltham, Watertown, Needham, Boston, Natick, Weston, Brighton, Dedham & Beyond
Need a ride to Newton-Wellesley Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 or hit the "Book a Ride" button on our website. For non-urgent appointments, giving us a day or two of notice works best, though same-day rides are sometimes available depending on where you are.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two of lead time works best. Since rides to Boston hospitals via I-90 can take 30-50 minutes in traffic, booking early helps us plan the best route. For recurring needs like dialysis, we'll lock in a standing schedule so you don't have to rebook.
What if I need a wheelchair-accessible vehicle?
Just mention it when you book your ride. Our vans are equipped with wheelchair ramps and secure tie-down systems built for manual wheelchairs, power chairs, and scooters, and we'll make sure the right vehicle shows up for you.
Can a family member or caregiver ride with me?
Of course. A companion — whether it's a family member, caregiver, or aide — can ride along at no additional cost in most situations. Let us know when you're booking so we can have everything ready.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — provides safe, professional rides for people who need to reach medical appointments but aren't in a situation that calls for an ambulance. Think dialysis, doctor visits, hospital discharges, and ongoing treatment.
The riders who count on NEMT are typically seniors who've given up driving, people living with disabilities, and anyone whose health makes it unsafe to get behind the wheel. Vehicles range from wheelchair-accessible vans with ramps and secure tie-downs to stretcher-equipped transport and standard cars with trained walking assistance.
Most NEMT rides fall into two categories: recurring appointments — dialysis three times a week, radiation therapy, physical rehab — and one-time trips like a ride home after surgery or a hospital stay. The purpose is simple: help people get to the care they need so they can stay healthy and independent.
Powered by Modern Technology
Every ride is powered by Duet, a trusted NEMT software platform that gives you real-time tracking, reliable scheduling, and direct communication with your driver from the moment you book.
More Than a Ride
Behind every booking is a family trusting us with someone who matters more than anything. We carry that responsibility in everything we do. From the first call to the final drop-off, our entire service is built around one promise: you and the people counting on your safe return should never have a second thought about the ride.