Non-Emergency Medical Transportation in High Point, NC
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
High Point sits at the crossroads of I-85 and I-74, and its residents depend on healthcare facilities spread across the city and beyond. Whether you're heading to High Point Medical Center on Westwood Avenue, a dialysis appointment at Fresenius Kidney Care High Point, or a specialist at Cone Health MedCenter High Point on Willard Dairy Road, getting there on time matters. We provide professional, door-to-door medical transportation throughout High Point and Guilford County for dialysis sessions, hospital visits, specialist appointments, and the everyday rides that keep life moving — like church on Sunday or lunch at the senior center.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before we head out. When your appointment wraps up, they're waiting. It's the kind of care you'd arrange for your own parent — personal, reliable, and grounded in the understanding that every person in our vehicle is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The wheelchair-accessible vehicle was ready when I was wheeled out. No waiting in the lobby, no confusion. They had everything coordinated perfectly with the discharge team.
– William E.
My brother has intellectual disabilities and needs rides to his day program five days a week. The drivers have been wonderful with him — patient, gentle, and always on time. It's transformed our routine.
– Walter F.
My husband's wheelchair weighs over 300 pounds with him in it. The driver didn't flinch — just deployed the ramp and guided him in like he'd done it a thousand times. Total professional.
– Eleanor A.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at High Point Medical Center to discharge pickups at Cone Health MedCenter High Point, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care High Point and other dialysis centers across the area on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in High Point and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Roy B Culler Jr Senior Center, Pennybyrn, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, Oak Hollow Mall, the grocery store, the pharmacy, and anywhere else life takes you in High Point.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout High Point, NC and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout High Point and Guilford County. Whether you're heading to a medical appointment, a community program, or a family gathering, we're here to get you there safely and on time.
Healthcare Facilities We Serve
Our drivers know High Point's medical facilities and can get you there safely and on time.
- High Point Medical Center
- Cone Health MedCenter High Point
- Fresenius Kidney Care High Point
- Atrium Health Wake Forest Baptist High Point Kidney Center
- Roy B Culler Jr Senior Center
- Pennybyrn
For specialty and tertiary care, we also provide transportation to Atrium Health Wake Forest Baptist Medical Center in Winston-Salem and Cone Health Moses Cone Hospital in Greensboro.
Neighborhoods We Serve
We offer door-to-door pickup and drop-off service throughout High Point and the surrounding neighborhoods, including:
- Downtown High Point
- Westchester
- Emerywood
- Washington Terrace
- Oak Hollow
- Deep River
- Southside
Zip Codes Serviced
We provide transportation throughout High Point and surrounding areas of Guilford County, serving these zip codes:
- 27260
- 27262
- 27265
- 27263
Whether you live near I-85, off I-74 and US-311, or along US-29 and US-70 on Wendover Avenue, our transportation network covers your area. We know High Point's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Greensboro, Winston-Salem, Thomasville, Archdale, Trinity, Jamestown, Kernersville, Lexington & Beyond
Need a ride to High Point Medical Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
You can reach us at 877-369-5457 or tap "Book a Ride" on our website. Planning a day or two ahead is best for non-urgent trips, though same-day pickups are sometimes available depending on scheduling in your area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking a day ahead covers most appointments. For recurring dialysis, we lock in a standing schedule. High Point residents heading to specialists in Greensboro or Winston-Salem should plan ahead, since those drives stretch during I-85 rush hour.
What if I need a wheelchair-accessible vehicle?
Tell us when you schedule and we'll handle the rest. We operate wheelchair-accessible vans equipped with ramps and tie-down securement for manual chairs, power chairs, and scooters — the right vehicle is assigned automatically based on your needs.
Can a family member or caregiver ride with me?
Absolutely. A companion can join you on any trip at no additional cost in most situations. Just mention it during booking so we have everything ready for both of you.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a ride service for people who need safe, dependable transportation to medical appointments but don't require an ambulance. It covers dialysis sessions, doctor visits, hospital discharges, and post-surgery pickups.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone whose health condition makes getting behind the wheel difficult. Vehicles are purpose-built for these riders — wheelchair-accessible vans with ramps and tie-down systems, stretcher transport for those who can't sit upright, and standard cars with drivers trained to provide hands-on walking support.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation treatments, physical therapy, and regular check-ups, as well as one-time trips for outpatient procedures or hospital discharges. The goal is simple: making sure people can reach the care they need to stay healthy and live independently.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. That means dependable scheduling, real-time vehicle tracking, and direct communication between you and your driver throughout the trip.
More Than a Ride
Every time someone books a ride with us, they're trusting us with a parent, a spouse, a friend. We don't take that lightly. From the moment you call to the moment your loved one is safely home, everything we do is built around one idea: the families who count on us should never have to worry about the ride.