Non-Emergency Medical Transportation in Pasadena, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Getting to a medical appointment in Pasadena shouldn't be the hardest part of your day — but when healthcare facilities are spread along Spencer Highway, across Harris County, and sometimes all the way to the Texas Medical Center in Houston, it often is. We provide professional, door-to-door transportation for residents throughout Pasadena and surrounding communities, covering everything from dialysis sessions at DaVita Pine Park Dialysis and Fresenius Kidney Care Bayshore to hospital visits at HCA Houston Healthcare Southeast and Memorial Hermann Southeast Hospital. Whether you need a ride to a specialist downtown or a regular checkup close to home, we handle the drive so you can focus on your health.
Our drivers greet you at your front door, help you to the vehicle, and make sure you're settled in before we head out. When your appointment wraps up, they're waiting. Every ride is handled with the kind of attention and patience you'd want for your own family — because the person riding with us is the person someone at home cares about most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
The driver helped me from the hospital entrance all the way to my front door. He even carried my bag inside. That level of care is rare and I'm grateful for it.
– Michael B.
My wife has regular treatments at the cancer center. The same driver picks her up most days and they've developed a real rapport. That personal touch means the world during a difficult time.
– Henry R.
Getting in and out of vehicles is the hardest part of my day. Their drivers make it the easiest. Patient, skilled, and always making sure my chair is rock-solid before we move.
– Pamela H.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at HCA Houston Healthcare Southeast to discharge pickups at Memorial Hermann Southeast Hospital, we're there on time so you can focus on getting better — not worrying about the ride.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Pine Park Dialysis, Fresenius Kidney Care Bayshore, and other dialysis centers across Harris County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Pasadena and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Madison Jobe Senior Center, the East Harris County Activity Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, birthday celebrations, Pasadena Town Square Mall, the grocery store, and anywhere else life takes you — because independence doesn't stop at the doctor's office.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Pasadena, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Pasadena and Harris County. Whether you're heading to a medical appointment along Spencer Highway, a community program at the Madison Jobe Senior Center, or a family gathering across town, we're here to get you there.
Healthcare Facilities We Serve
Our drivers know Pasadena's medical facilities and can get you there safely and on time.
- HCA Houston Healthcare Southeast
- St. Luke's Health – Patients Medical Center
- Memorial Hermann Southeast Hospital
- DaVita Pine Park Dialysis
- Fresenius Kidney Care Bayshore
- Madison Jobe Senior Center
- East Harris County Activity Center
For specialty and advanced care, we also provide transportation to the Texas Medical Center in Houston, including MD Anderson Cancer Center and Houston Methodist Hospital.
Neighborhoods We Serve
We provide rides across every corner of Pasadena and the surrounding Harris County neighborhoods and communities, including:
- Strawberry Park
- Red Bluff
- Richey
- Gardens
- South Shaver
- Fairmont Park
- Southmore
Zip Codes Serviced
We provide non-emergency medical transportation throughout Pasadena and the greater Harris County area, including these zip codes:
- 77502
- 77503
- 77504
- 77505
- 77506
- 77501
Whether you live near SH-225, off Beltway 8, along Spencer Highway, or across the city near Fairmont Parkway, our transportation network covers your area. We know Pasadena's roads and the quickest routes to get you where you need to go.
Serving Nearby Communities Including Deer Park, La Porte, South Houston, Pearland, League City, Webster, Baytown, Houston & Beyond
Need a ride to HCA Houston Healthcare Southeast or another medical facility?
Frequently Asked Questions
How do I book a ride?
Give us a call at 877-369-5457 or use the "Book a Ride" button online. For non-urgent trips, placing your request a day or two ahead helps us match you with the best vehicle and driver for your needs.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking 24-48 hours ahead works best, especially since Beltway 8 and SH-225 traffic can slow trips to the Texas Medical Center during rush hours. For recurring visits like dialysis, we lock in a standing schedule so every ride is covered automatically.
What if I need a wheelchair-accessible vehicle?
Absolutely — just mention it when you schedule your ride. Our fleet includes vans fitted with ramps and tie-down equipment built for manual chairs, power chairs, and scooters, and we'll match you with the right one.
Can a family member or caregiver ride with me?
Of course. A companion — whether that's a spouse, adult child, or caregiver — can join you on the ride at no additional cost. Mention it during booking so we have the seating arranged.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a ride service designed for people who need a safe, dependable way to reach medical appointments but don't require an ambulance. It covers everything from dialysis sessions and doctor visits to hospital discharges and ongoing treatments.
The riders who count on NEMT include seniors who no longer drive, people living with disabilities, and anyone managing a health condition that makes getting behind the wheel difficult. Vehicles match the need — wheelchair-accessible vans with ramps and tie-downs, stretcher transport, and standard cars with drivers who provide walking support.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation therapy, and physical rehabilitation, along with one-time trips such as post-surgery pickups and hospital discharges. The goal is simple: helping people reach the care they need to stay healthier and more independent.
Powered by Modern Technology
Every ride we provide runs on Duet, a trusted NEMT software platform built for this work. That gives you real-time tracking, consistent scheduling, and direct communication with your driver from start to finish.
More Than a Ride
When a family trusts us with someone they love — a parent heading to dialysis, a grandparent coming home from the hospital — we carry that responsibility in everything we do. From the first phone call to the moment they walk through their front door, our focus is making sure the ride is one less thing anyone has to worry about.