Non-Emergency Medical Transportation in Arlington, MA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Arlington sits in the heart of Middlesex County, just minutes from Boston, but getting to the right medical facility on time takes more than proximity. Whether you're heading to Mount Auburn Hospital in Cambridge, Lahey Hospital & Medical Center in Burlington, or Winchester Hospital off Route 2, the congested corridors along Massachusetts Avenue and I-93 can turn a short trip into a long ordeal. We provide professional, door-to-door medical transportation across Arlington and the surrounding communities for dialysis appointments, specialist visits, hospital discharges, and the everyday rides that keep life moving — like church along Mass Ave or lunch with the grandkids in Lexington.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're comfortable before heading out. When your appointment wraps up, they're waiting. It's the kind of care you'd arrange for your own parent — attentive, on time, and grounded in the understanding that the person in our vehicle is someone a family is counting on to come home safely.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My discharge got delayed by two hours and they adjusted without any hassle. The driver waited patiently and helped me with my bags. That kind of flexibility means everything when you're already having a tough day.
– Patricia D.
Three times a week, every week, rain or shine. That's the schedule my husband needs for his treatments, and that's exactly what they deliver. Dependable is an understatement.
– Cynthia L.
I've been in a power wheelchair for years and most transport services make me feel like an inconvenience. Not these folks. The driver treated me with dignity and made sure my chair was positioned exactly how I wanted it.
– Antonio R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Mount Auburn Hospital to discharge pickups at Lahey Hospital & Medical Center or Winchester Hospital, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Dialysis Clinic, Inc. and other dialysis centers across Middlesex County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Arlington and the surrounding area, and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Arlington Senior Center, Cooperative Elder Services, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, birthday celebrations, the Mall at Burlington, Robbins Library, local grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Arlington, MA and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Arlington and Middlesex County. Whether you're heading to a medical appointment in Cambridge, a specialist in Burlington, or a family gathering in Lexington, we're here to get you there safely and on time.
Healthcare Facilities We Serve
Our drivers know the medical facilities that serve Arlington residents and can get you there safely and on time.
- Mount Auburn Hospital
- Lahey Hospital & Medical Center
- Winchester Hospital
- CHA Cambridge Hospital
- Dialysis Clinic, Inc.
- Arlington Senior Center
- Sunrise of Arlington
- Cooperative Elder Services – Arlington Center
For specialty and tertiary care, we also provide transportation to Massachusetts General Hospital and Tufts Medical Center in Boston.
Neighborhoods We Serve
We offer door-to-door service throughout Arlington's neighborhoods, from the town center to the quieter residential streets, including:
- Arlington Center
- Arlington Heights
- East Arlington
- Brattle
- Morningside
- Turkey Hill
Zip Codes Serviced
We provide transportation across Arlington and Middlesex County, covering the zip codes where our riders live and receive care, including:
- 02474
- 02475
- 02476
Whether you live along Massachusetts Avenue, near Route 2, or close to I-93, our transportation network covers your area. We know Arlington's roads and the quickest routes to hospitals in Cambridge, Burlington, Winchester, and Boston.
Serving Nearby Communities Including Lexington, Cambridge, Somerville, Medford, Winchester, Belmont, Woburn, Burlington & Beyond
Need a ride to Mount Auburn Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 or use the "Book a Ride" button on our site. For non-urgent appointments, giving us a day or two of notice helps guarantee your preferred time, but we often have same-day openings as well.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
A day or two of advance notice works well for most routine visits. Because Arlington appointments often mean driving to Cambridge, Burlington, or Boston on congested roads like Route 2, early booking is especially helpful for morning slots. For recurring trips such as dialysis, we can lock in a repeating schedule.
What if I need a wheelchair-accessible vehicle?
Absolutely. Just mention your wheelchair when you schedule and we handle everything from there. Our fleet includes vans fitted with ramps and lockdown systems built for manual chairs, power chairs, and scooters. Once we know your needs, the appropriate vehicle is matched to your trip without any extra steps on your end.
Can a family member or caregiver ride with me?
Of course. A companion — whether a spouse, adult child, or caregiver — is welcome to ride along, and there's typically no additional cost. Mention it when you schedule so the driver expects an extra passenger.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a professional ride service for people who need a safe way to reach medical appointments but don't require an ambulance. It covers dialysis sessions, doctor visits, hospital discharges, and post-surgery pickups.
The riders who depend on NEMT are typically seniors who no longer drive, people living with disabilities, and those managing chronic conditions. Vehicles are purpose-built for these needs — wheelchair-accessible vans with ramps and tie-downs, stretcher transport for patients who can't sit upright, and standard cars with drivers trained to provide hands-on walking support.
Common NEMT trips include recurring appointments like dialysis three times a week, radiation therapy, physical therapy, and routine check-ups. Single rides for outpatient surgery pickups and hospital discharges are equally common. The aim is simple: connect people with the care that keeps them healthy and independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. That gives you real-time vehicle tracking, dependable scheduling, and direct communication with your driver from the moment you book.
More Than a Ride
When a family calls us, they're entrusting someone they love to our care — a parent heading to treatment, a spouse coming home from the hospital. We carry that responsibility from the first call to the moment they're safely home. Everything we do is shaped by one idea: the people who count on us should never worry about the ride.