Non-Emergency Medical Transportation in Windermere, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Windermere is a quiet lakeside community, but nearly every medical appointment means traveling beyond town limits — east to Orlando Health Dr. P. Phillips Hospital, northwest to Orlando Health Horizon West Hospital or AdventHealth Winter Garden, or into downtown Orlando for specialty care along the I-4 corridor. We provide professional, door-to-door medical transportation across Windermere and Orange County for dialysis sessions, hospital visits, specialist appointments, and the everyday rides that keep life moving. Whether you're heading to DaVita Winter Garden Dialysis, a follow-up near Sand Lake Road, or just picking up groceries in Dr. Phillips, we handle the drive so you can focus on what matters.
Every ride begins at your front door. Our drivers greet you, walk alongside you, help you into the vehicle, and make sure you're settled before heading out. At your appointment, they're right there to walk you inside. When you're finished, they're waiting. It's the kind of care we'd arrange for our own families — attentive, reliable, and built on the understanding that the person riding with us is someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After being in the hospital for a week with pneumonia, I was weak and exhausted. The driver practically carried my bags and held my arm the whole way to the vehicle. That kind of compassion is rare.
– Carolyn T.
Weekly rides to physical therapy for my torn rotator cuff. The drivers always help me with the seatbelt since I can't reach across. Simple thing, but it shows they actually pay attention.
– Patrick E.
After my spinal cord injury, wheelchair transport felt like a nightmare. This service changed everything. The drivers are trained, the vehicles are equipped, and every ride is handled with professionalism and compassion.
– Chester N.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Orlando Health Dr. P. Phillips Hospital to discharge pickups at Orlando Health Horizon West Hospital, we get you there and back safely — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita Winter Garden Dialysis, Central Florida Kidney Center, and other dialysis facilities on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Windermere and the surrounding area and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to Sonata Windermere, Inspired Living Ocoee, and other senior programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church along Windermere Road, Winter Garden Village for pharmacy runs, Dr. Phillips Marketplace, family gatherings, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Windermere, FL and Beyond
We provide reliable transportation to healthcare facilities, senior programs, and everyday destinations throughout Windermere and Orange County. Whether you're heading to a hospital in Dr. Phillips, a dialysis center in Winter Garden, or a family dinner in Celebration, we're here to get you there safely and on time.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Windermere residents and can get you there safely and on time.
- Orlando Health Dr. P. Phillips Hospital
- Orlando Health Horizon West Hospital
- AdventHealth Winter Garden
- DaVita Winter Garden Dialysis
- Central Florida Kidney Center – Vineland
- Sonata Windermere
- Inspired Living Ocoee
For advanced specialty care, we also provide rides to Orlando Health Orlando Regional Medical Center and AdventHealth Orlando in downtown Orlando.
Neighborhoods We Serve
We offer door-to-door service throughout Windermere's lakeside neighborhoods and the surrounding Orange County communities, including:
- Isleworth
- Keene's Pointe
- Windermere Trails
- Downtown Windermere
- Lake Butler Sound
- Gotha
- Dr. Phillips
Zip Codes Serviced
We provide non-emergency medical transportation throughout Windermere and the wider Orange County area, covering these zip codes:
- 34786
- 34787
- 34761
- 32836
- 32819
Whether you live near SR-429, along Conroy-Windermere Road, off SR-535, or close to the Florida Turnpike, our transportation network covers your area. We know the routes connecting Windermere to Dr. Phillips, Winter Garden, and greater Orlando, and we plan around peak traffic to get you there on time.
Serving Nearby Communities Including Orlando, Winter Garden, Ocoee, Dr. Phillips, Gotha, Clermont, Oakland, Kissimmee, Celebration & Beyond
Need a ride to Orlando Health Dr. P. Phillips Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way to get started is by calling 877-369-5457, or you can schedule directly through our website using the "Book a Ride" button. We suggest reserving at least 24-48 hours before non-urgent visits, although same-day availability may exist depending on current vehicle schedules in the Windermere area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking a day or two ahead works best. If you have regular appointments like dialysis or therapy, we'll build a recurring schedule that keeps every ride confirmed automatically. Trips from Windermere to Dr. Phillips run about 10 minutes, but Orlando specialty visits can take 20-35 minutes depending on traffic.
What if I need a wheelchair-accessible vehicle?
Just mention your wheelchair needs when scheduling and we'll match you with the appropriate vehicle. Our fleet includes vans outfitted with entry ramps and locking securement systems for manual wheelchairs, power chairs, and scooters. Your driver handles boarding and securing the chair before departure.
Can a family member or caregiver ride with me?
Yes — a family member or caregiver is welcome to ride along at no additional cost in most cases. Mention it during booking so we can make sure there's room and your driver knows to expect an extra passenger.
Questions? We're here to help!
What is NEMT?
NEMT, or Non-Emergency Medical Transportation, is a professional ride service for people who need a safe, reliable way to get to medical appointments but don't need an ambulance. It covers dialysis sessions, doctor visits, hospital discharges, and more.
Seniors who've stopped driving, individuals with disabilities, and anyone managing an ongoing health condition rely on NEMT to keep up with their care. The fleet typically includes wheelchair vans equipped with ramps and onboard securement, stretcher vehicles for riders who need to travel lying down, and sedans with drivers trained to provide hands-on walking support.
Most NEMT rides are for recurring needs — dialysis three times a week, cancer treatments, physical therapy, regular check-ups — along with one-time trips like outpatient surgery pickups and hospital discharges. The goal is straightforward: helping people reach the care that keeps them healthier and more independent.
Powered by Modern Technology
Every ride we coordinate runs through Duet, a purpose-built NEMT software platform. That gives you real-time tracking of your vehicle, reliable scheduling, and direct communication with your driver from booking to drop-off.
More Than a Ride
Every time someone books a ride with us, they're trusting us with a parent, a spouse, someone they care about deeply. We don't take that lightly. From the first phone call to the moment your loved one is safely home, everything we do is built around one thing: making sure you never have to worry about the ride.