Non-Emergency Medical Transportation in Eagle Lake, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Eagle Lake sits along the US-17 corridor in Polk County, but the nearest hospital is five miles north in Winter Haven and the closest dialysis center is just as far. Whether you're heading to Winter Haven Hospital for a scheduled procedure, Fresenius Kidney Care Winter Haven for a recurring dialysis session, or Bartow Regional Medical Center for a specialist visit south on US-17, every appointment means a trip out of town. We provide professional, door-to-door transportation for Eagle Lake residents who need safe rides to hospitals, dialysis centers, doctor's offices, and the everyday destinations that keep life moving — from church to grocery runs in Winter Haven.
Every ride begins at your front door. Our drivers greet you, walk alongside you to the vehicle, and make sure you're settled before heading out. When you're done with your appointment, they're already waiting. It's the kind of care we'd want for our own families — attentive, on time, and grounded in the understanding that you're trusting us with someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Released from the hospital at 7 PM and they still had a driver available. No surge pricing, no drama. Just a clean vehicle and a kind driver who got me home safely. Outstanding.
– Jean B.
My mother-in-law uses them for weekly podiatry visits. She's 87 and moves slowly, and the drivers always give her all the time she needs. No impatience, ever. That patience is golden.
– Glenn D.
My sport wheelchair is lighter and less stable than standard chairs. The driver recognized this and used extra care with the tie-downs to make sure it was absolutely secure. Smart and attentive.
– Victor R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Winter Haven Hospital to discharge pickups at Bartow Regional Medical Center, we get you there and back safely — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Winter Haven, DaVita Winter Haven South Dialysis, and other dialysis centers on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic near Eagle Lake and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Winter Haven Senior Adult Center and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, the Citi Centre plaza in Winter Haven, grocery stores, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Eagle Lake, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Eagle Lake and Polk County. Since most medical care requires travel to Winter Haven, Bartow, or Lakeland, our drivers know these routes well and get you where you need to be safely and on time.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Eagle Lake residents and can get you there safely and on time.
- Winter Haven Hospital (Winter Haven)
- Bartow Regional Medical Center (Bartow)
- Fresenius Kidney Care Winter Haven (Winter Haven)
- DaVita Winter Haven South Dialysis (Winter Haven)
- DaVita Bartow Dialysis (Bartow)
- Winter Haven Senior Adult Center (Winter Haven)
- Lake Howard Heights (Winter Haven)
For advanced trauma care, cardiac services, or specialty treatment, we also provide rides to Lakeland Regional Health Medical Center and facilities in the Tampa area.
Neighborhoods We Serve
We offer door-to-door pickup and drop-off service throughout Eagle Lake and the surrounding Polk County area, including:
- Downtown Eagle Lake
- North Eagle Lake
- South Eagle Lake
- Eagle Lake Estates
- Lake Avenue Corridor
Zip Codes Serviced
We provide transportation throughout Eagle Lake and the greater Polk County area, including the following zip codes:
- 33839
- 33880
- 33830
- 33881
Whether you live along US-17, near the US-17/92 junction, off SR-540, or along Scenic Highway, our drivers cover your area. We know Polk County's roads and the quickest routes to get you to your appointments in Winter Haven, Bartow, and beyond.
Serving Nearby Communities Including Winter Haven, Bartow, Lakeland, Auburndale, Haines City, Lake Wales, Mulberry, Fort Meade & Beyond
Need a ride to Winter Haven Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to call 877-369-5457 or use the "Book a Ride" button on our site. For non-urgent appointments, booking a day or two ahead gives us the best chance to match you with a driver, though same-day rides may be available.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
We recommend booking at least 24 hours ahead, especially for early morning pickups or specialty care trips to Lakeland. Since all medical rides leave Eagle Lake for Winter Haven or Bartow, extra lead time helps during US-17 rush hours. For dialysis, we'll set up a standing schedule.
What if I need a wheelchair-accessible vehicle?
Let us know when you book and we'll assign a wheelchair-accessible van with a ramp and secure tie-down system. We accommodate manual wheelchairs, power wheelchairs, and scooters, and we'll make sure the right vehicle is ready for you.
Can a family member or caregiver ride with me?
Yes — we encourage it. A family member, caregiver, or companion can join you on the ride at no added cost in most cases. Mention it when you book so we can plan accordingly.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation — NEMT for short — is a dedicated ride service built for people who need reliable help getting to and from medical care. Think dialysis appointments, doctor visits, post-surgery pickups, and hospital discharge rides.
Seniors who've stopped driving, people living with disabilities, and anyone whose health makes it difficult to get behind the wheel are the primary riders. NEMT vehicles include wheelchair-accessible vans fitted with ramps and secure tie-down systems, stretcher transport for those who can't sit upright, and standard cars with drivers trained to offer hands-on walking support.
Common NEMT rides include recurring appointments like dialysis three times a week, radiation therapy, and regular check-ups, along with one-time needs such as post-surgery pickups and hospital discharge rides. The aim is simple: make sure people can reach the care that keeps them healthy and living independently.
Powered by Modern Technology
Every ride runs on Duet, a top NEMT software platform that provides real-time vehicle tracking, reliable scheduling, and direct communication between you and your driver from booking to drop-off.
More Than a Ride
When a family books a ride with us, they're placing a parent, a spouse, or a friend in our hands. We don't take that lightly. From booking to drop-off, everything we do is shaped by one priority: the people riding with us, and the people waiting for them, should never have to worry about the ride.