Non-Emergency Medical Transportation in Pentagon City, VA
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Pentagon City sits in the shadow of the Pentagon itself, a tight grid of high-rise apartments wrapped around Army Navy Drive, South Hayes Street, and the Fashion Centre at Pentagon City mall. Behind those concierge desks live thousands of military retirees, longtime Arlington seniors, and federal families whose medical schedules don't pause for I-395 backups or unexpected security closures at the Pentagon. We provide dedicated, door-to-door non-emergency medical transportation across Pentagon City and Arlington County, with steady rides to chair time at DaVita Pentagon City Dialysis, oncology and surgical visits at Virginia Hospital Center, and cross-river specialty care at MedStar Washington Hospital Center.
Every trip begins at your apartment door — inside The Bartlett, The Gramercy, The Met, or any high-rise along South Joyce Street. We walk you to the vehicle, route around Army Navy Drive motorcades when they pop up, and meet you again at the entrance of every appointment. When you're ready to head home, the ride is already waiting. It's the kind of care we'd want for our own parents.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I've been discharged from hospitals three times this year and used this service each time. Consistently excellent — always on time, always professional, always a clean vehicle.
– Andrew N.
I manage care for both my parents. He goes to cardiology weekly, she goes to rheumatology biweekly. They handle both schedules flawlessly. I couldn't do this without them.
– Wayne T.
I use a scooter, not a traditional wheelchair, and some services won't accommodate it. These folks had no problem at all. Ramp was perfect for my scooter and the driver knew how to secure it properly.
– Lillian R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled procedures at Virginia Hospital Center to discharges out of Inova Alexandria Hospital and MedStar Washington Hospital Center, we're at the entrance the moment the floor nurse says you're cleared to leave.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, on a clock you can plan around — we get you to DaVita Pentagon City Dialysis and other Arlington-area centers, with the same driver many trips in a row.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist follow-ups, imaging, lab work — we'll take you to any office in Pentagon City or across the Potomac, with a ride waiting the moment you walk back out the door.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to Aurora Hills Senior Center off South 18th Street, Arlington Mill Senior Center in Shirlington, and Walter Reed Community Center, so a class or a lunch with friends never falls off your week.
Learn More on Senior Rides
Outpatient Surgery Transportation
After an outpatient procedure at any local surgical center, we're the ride home you can trust — gentle, comfortable, and ready the minute the recovery nurse gives the all-clear.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Fashion Centre at Pentagon City, the Whole Foods at Pentagon Centre, Sunday service in Aurora Highlands, family dinners across the river in DC, and anywhere else the week pulls you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Pentagon City, VA and Beyond
We cover hospitals, dialysis chairs, senior centers, and the everyday stops that make up real life throughout Pentagon City and Arlington County. Whether the day's plan is a clinic visit, a Sunday service, or a grandchild's recital across the bridges, we handle the ride end to end.
Healthcare Facilities We Serve
Our drivers know the Pentagon City medical map and the side routes that keep arrivals on schedule.
- Virginia Hospital Center
- Inova Alexandria Hospital
- George Washington University Hospital
- MedStar Washington Hospital Center
- DaVita Pentagon City Dialysis
- Aurora Hills Senior Center
- Arlington Mill Senior Center
- Walter Reed Community Center
For specialty and tertiary care, we also handle trips to Walter Reed National Military Medical Center, the NIH Clinical Center, Inova Fairfax Hospital, and MedStar Georgetown University Hospital.
Neighborhoods We Serve
We provide door-to-door coverage across Pentagon City and the Arlington pockets next door, including each of the areas listed below:
- Pentagon Row
- Aurora Highlands
- Arlington Ridge
- Foxcroft Heights
- Long Branch Creek
- Columbia Pike Corridor
- Fashion Centre district
- South Joyce Street area
Zip Codes Serviced
We serve transportation needs across Pentagon City and Arlington County, including the residential and high-rise ZIPs that anchor this corner of the county:
- 22202
- 22206
- 22204
- 22201
- 22203
Whether your building is off Army Navy Drive, near US-1 (Richmond Highway), close to I-395 (Shirley Highway), or along Route 27 (Washington Boulevard), our network reaches your block. We know the Pentagon-area closures, the 14th Street Bridge backups, and the quieter routes around peak congestion.
Serving Nearby Communities Including Crystal City, Aurora Highlands, Arlington Ridge, Shirlington, Columbia Heights West, Old Town Alexandria, Foggy Bottom, Washington DC, Rosslyn, Fairlington & Beyond
Need a ride to Virginia Hospital Center or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest path is a call to 877-369-5457, or use the "Book a Ride" button on this site. For routine visits, give us 24 to 48 hours of lead time when you can — same-day rides are sometimes possible depending on where you sit in Pentagon City.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A 24 to 48 hour heads-up is ideal, especially for trips across the Potomac to MedStar Washington Hospital Center, GWU Hospital, or NIH where bridge delays can add 30 to 45 minutes. Same-day rides are workable with notice. We coordinate pickup windows inside loading zones at Pentagon Row.
Do your vehicles accommodate wheelchairs?
Yes — flag it at booking and we'll assign the right vehicle. Our accessible vans are fitted with ramps and approved tie-down systems, and we accommodate manual chairs, power chairs, and scooters. Your driver handles assistance from the lobby through securement and back to your door.
Can a family member ride along?
Yes — a family member, friend, or paid caregiver is welcome to ride along at no extra charge in most cases. Just let us know at booking so we send the right-sized vehicle and plan the pickup with the second person in mind.
Questions? We're here to help!
What is NEMT?
NEMT — Non-Emergency Medical Transportation — is a scheduled, professional ride service for people who need to reach medical care without flagging down an ambulance. It's planned, predictable, and built around the rider rather than the emergency room.
Most riders are older adults who've stopped driving, neighbors managing a long-term diagnosis, or anyone whose mobility makes the wheel risky. The vehicle is matched to the trip — accessible vans with ramps for wheelchair users, stretcher-equipped transport for flat trips, and sedans paired with drivers trained to walk you in.
Some rides repeat on a fixed cycle — dialysis three days a week, weekly infusions, monthly oncology check-ins — while others are one-time trips home from a surgical center. The goal is simple: keep people connected to the care that lets them age in place.
Powered by Modern Technology
Our rides run through Duet, a leading NEMT software platform. That means live trip tracking on your phone, scheduling you can plan around, and an open line between rider and driver from booking through drop-off.
More Than a Ride
A booked ride with us is rarely just a ride. It's a daughter trusting us with her father's discharge, a son out of state calling from another time zone. We carry that weight on every trip. From the first phone call to the elevator doors back at home, our job is making sure no family wonders if we showed up.