Non-Emergency Medical Transportation in Onalaska, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Onalaska sits on the western shore of Lake Livingston in Polk County, and because the town has no hospital of its own, nearly every medical trip starts with a drive east across the dam on US-190. Most riders head to CHI St. Luke's Health Memorial Livingston ten miles out, while specialty visits run west to Huntsville Memorial Hospital or north up US-59/I-69 to CHI St. Luke's Health Memorial Lufkin. We handle door-to-door non-emergency medical transportation across all of it — dialysis at US Renal Care Livingston, surgical follow-ups, oncology trips down to the Texas Medical Center, and the everyday errands that hold a lake community together.
Every ride begins with a driver at your front door, not a horn from the street. We help you to the van, get you settled, and only pull onto US-190 once you're ready. When the appointment wraps up, we're already in the lot waiting. That's the kind of care we'd want for our own families — built on the trust you place in us with the person who matters most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They picked me up from the rehabilitation center and got me home without a single issue. The driver even helped me up my front steps. Going above and beyond is clearly their standard.
– Margaret J.
My husband's condition requires weekly infusions. The same two drivers rotate and they both know his needs — how to help him in, what temperature he likes, which route is smoothest. That's real service.
– Catherine L.
I've used wheelchair transport in five different cities. This service is the best by far. The equipment is maintained, the drivers are trained, and the whole experience is dignified.
– Oscar L.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at CHI St. Luke's Health Memorial Livingston to discharge pickups at Huntsville Memorial Hospital, we're parked and ready the moment the nurse gives the all-clear — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we drive you across the dam to US Renal Care Livingston Dialysis, Fresenius Kidney Care Livingston, and other treatment centers on a schedule that holds.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any clinic in Onalaska, Livingston, or beyond, and have a ride waiting once the visit wraps up.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to the Polk County Senior Citizens Center and other community programs, so a hot lunch or an afternoon with friends never has to depend on anyone else's calendar.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — calm, comfortable, and there the moment discharge clears you to head out.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the HEB and Walmart in Livingston, Sunday service at First Baptist Onalaska, the marinas along FM 356, and family gatherings anywhere around the lake.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Onalaska, TX and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations across Onalaska and Polk County. Whether you're heading east on US-190 to a hospital appointment, south to a Houston specialist, or just running errands in Livingston, we'll get you there and back without the stress.
Healthcare Facilities We Serve
Our drivers know Onalaska, the Lake Livingston Dam crossing, and the medical campuses east of town inside out.
- CHI St. Luke's Health Memorial Livingston
- Huntsville Memorial Hospital
- CHI St. Luke's Health Memorial Lufkin
- US Renal Care Livingston Dialysis
- Fresenius Kidney Care Livingston
- Polk County Senior Citizens Center
- Livingston Healthcare Center
- Onalaska Family Practice
For oncology, transplant care, trauma, and other specialty needs, we also drive down US-59/I-69 to UT MD Anderson Cancer Center and Houston Methodist Hospital inside the Texas Medical Center.
Neighborhoods We Serve
We offer door-to-door service throughout Onalaska and the surrounding lake subdivisions of western Polk County, including the areas listed below:
- Yaupon Cove
- Holiday Villages of Livingston
- Impala Woods
- Downtown Onalaska
- Lake Livingston Estates
- Indian Hill
- Wildwood Shores
- US-190 corridor
Zip Codes Serviced
We provide transportation across Onalaska and Polk County, covering local pickups and rides from the nearby ZIP codes listed below:
- 77360
- 77351
- 77335
- 77364
- 77331
Whether you live in Yaupon Cove, the Holiday Villages of Livingston, off FM 356 toward the marinas, along FM 3277, or right downtown near US-190, our network reaches your driveway. We also plan around weekend lake traffic across the dam and US-59 congestion when scheduling Houston-bound pickups.
Serving Nearby Communities Including Livingston, Goodrich, Point Blank, Coldspring, Cleveland, Trinity, Huntsville, Shepherd, Corrigan, Riverside & Beyond
Need a ride to CHI St. Luke's Health Memorial Livingston or another medical facility?
Frequently Asked Questions
How do I book a ride?
The simplest path is a call to 877-369-5457, or tap the "Book a Ride" button on this page. For routine appointments, plan on 24 to 48 hours of lead time, though same-day rides around Onalaska are sometimes possible depending on which vehicles are already running through Polk County.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Because Onalaska has no hospital and most trips mean a drive east on US-190 across the dam to CHI St. Luke's Memorial Livingston, plan on at least 48 hours of lead time. For Houston specialty visits down US-59, give us 72 hours to route around traffic.
Do your vehicles accommodate wheelchairs?
Yes — flag your equipment at booking and we'll dispatch the right van. Our accessible vehicles carry deployable ramps and inspected four-point tie-downs, and they fit manual chairs, power chairs, and scooters at no extra charge. Every driver assigned to a wheelchair trip is securement-trained before pickup.
Can a family member ride along?
Of course — bringing a relative or caregiver along is welcome, and in most cases there's no added cost. The only thing we ask is that you mention the extra passenger when you book so the seat is held and the driver can plan the pickup accordingly.
Questions? We're here to help!
What is NEMT?
NEMT, short for Non-Emergency Medical Transportation, is a planned ride service for people who need a steady way to reach medical care without calling an ambulance. The trips run from dialysis sessions to specialist consultations to quiet rides home after surgery.
The riders who book NEMT are usually folks who've handed in the car keys, adults living with a chronic illness, or anyone whose mobility makes a standard car too tough. Vehicles are matched to the person — accessible vans with ramps, stretcher units for lying-down trips, or sedans paired with hands-on walking help.
Plenty of trips repeat on a steady rhythm — weekly dialysis runs, ongoing therapy, monthly oncology check-ins. Others are one-time rides tied to a procedure or recent hospital release. Either way, the point is connecting Onalaska neighbors to the care that keeps them independent at home.
Powered by Modern Technology
Every Onalaska trip is coordinated through Duet, a purpose-built NEMT software platform that delivers live vehicle tracking, dependable scheduling, and clear communication between rider, driver, and dispatcher from the booking call through arrival.
More Than a Ride
When an Onalaska family calls us, they're trusting us with a parent, a spouse, a longtime lake neighbor. We take that responsibility seriously. From the first booking call through the moment your loved one is back inside their own door, every choice we make answers one steady promise — nobody on this ride has to wonder how it will go.