Non-Emergency Medical Transportation in Livingston, TX
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Livingston is the medical hub of Polk County, but the people who depend on its care are scattered across rural East Texas — from lake subdivisions around Lake Livingston to FM-road communities 30 minutes from the hospital. We provide door-to-door medical transportation across Livingston and Polk County for dialysis at US Renal Care Livingston Dialysis, visits to CHI St. Luke's Health Memorial Livingston, longer trips up US-59/I-69 to Lufkin or Huntsville for specialty care, and the everyday rides that keep life moving — like Sunday service at First Baptist or lunch with the grandkids.
Every ride begins at your front door. Our drivers meet you there, walk you out to the vehicle, and make sure you're settled before we head out. When your appointment is finished, we're back waiting for you. It's the kind of care you'd arrange for your own mother or father — patient, on time, and grounded in the understanding that the person in the back seat is someone's whole world.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I needed a ride after an emergency room visit at 2 AM. They had someone there within the hour. No judgment, no rushing — just a calm, safe ride home when I needed it most.
– Jeffrey A.
My daughter has recurring specialist visits and she gets anxious about medical trips. The regular driver they send is amazing with her — patient, kind, and always puts her at ease.
– Samuel J.
They picked me up in my wheelchair without any of the usual fuss. Ramp down, roll on, strap in, let's go. Efficient but never rushed. I felt respected from the first minute to the last.
– Joanne F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at CHI St. Luke's Health Memorial Livingston to discharge pickups in Lufkin or Huntsville, we'll be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to US Renal Care Livingston Dialysis, Fresenius Kidney Care Livingston, and dialysis centers up the road in Lufkin on a schedule you can count on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll take you to any doctor's office or clinic in Livingston and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to the Polk County Senior Citizens Center on West Mill Street and other community programs around town, so you never have to sit out or wait on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready the minute you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings around Lake Livingston, the HEB and Walmart on US-59, and anywhere else everyday life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Livingston, TX and Beyond
We provide dependable transportation to healthcare facilities, senior centers, and everyday destinations across Livingston and Polk County. Whether you're headed to a medical appointment, a church service, or a family visit around Lake Livingston, we're ready to help.
Healthcare Facilities We Serve
Our drivers know Livingston's medical landscape and can get you to your appointment safely and on time.
- CHI St. Luke's Health Memorial Livingston
- CHI St. Luke's Health Memorial Lufkin
- Huntsville Memorial Hospital
- Woodland Heights Medical Center
- US Renal Care Livingston Dialysis
- Fresenius Kidney Care Livingston
- Polk County Senior Citizens Center
- Livingston Healthcare Center
For specialty care, we also handle longer trips up US-59/I-69 to Lufkin and Huntsville, and south to the Texas Medical Center in Houston when needed.
Neighborhoods We Serve
We offer door-to-door service throughout Livingston, Polk County, and the surrounding rural communities, including:
- Downtown Livingston
- US-59 corridor
- Lake Livingston area
- Indian Springs
- Memorial Drive area
- FM 350 corridor
- Westwood
- Pine Ridge
Zip Codes Serviced
We provide non-emergency medical transportation throughout Livingston and the surrounding Polk County zip codes, including:
- 77351
- 77399
- 77360
- 77335
- 77327
- 77331
Whether you live in town near US-190, off US-59/I-69, along FM 350 toward Indian Springs, or down FM 1988 by the lake, our coverage reaches your area. We know Polk County's roads and the fastest way to get you there.
Serving Nearby Communities Including Onalaska, Goodrich, Corrigan, Woodville, Cleveland, Huntsville, Lufkin, Shepherd, Coldspring, Trinity & Beyond
Need a ride to CHI St. Luke's Health Memorial Livingston or another medical facility?
Frequently Asked Questions
How do I book a ride?
Phone us at 877-369-5457, or tap the "Book a Ride" button on this page. For non-urgent appointments, reserving 24-48 hours ahead works best, but same-day trips around Livingston may be available depending on driver location.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
For routine Livingston appointments, 48-72 hours of lead time is ideal — Polk County is large and many riders live 20-40 minutes from town. Longer specialty trips up US-59/I-69 to Lufkin or south to Houston should be booked even further ahead, especially during holiday travel and storm season. Recurring dialysis riders get a standing schedule.
What if I need a wheelchair-accessible vehicle?
Tell us at booking time. Our vehicles include wheelchair-accessible vans equipped with ramps and secure tie-down systems, and we can transport manual wheelchairs, power chairs, and scooters. The right vehicle gets dispatched to your trip from the start.
Can a family member or caregiver ride with me?
Of course — bringing a family member or caregiver along at no extra cost is welcome in most cases. Just flag it during booking so our driver is prepared for a second rider.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — is a professional ride service for people who need a safe way to get to medical care but don't require an ambulance. It fills the gap between 911 and a family favor.
The riders who use it are usually older adults who've stopped driving, people living with disabilities, and anyone whose condition makes the wheel risky. The vehicles are built for them: wheelchair vans with ramps and tie-downs, stretcher-equipped transport, and standard cars with drivers trained in walking assistance.
Some rides happen on a fixed weekly rhythm — dialysis three times a week, chemotherapy cycles, physical therapy after a knee replacement. Others are single trips, such as a hospital discharge or a pickup after outpatient surgery. The point is simple: keep people connected to their care so they can keep their independence.
Powered by Modern Technology
Every Livingston trip runs on Duet, a leading NEMT software platform — bringing live vehicle tracking, dependable scheduling, and clear rider-to-driver communication.
More Than a Ride
A phone call to book a ride is really a call about someone you love. We take that seriously. From the first conversation through the moment your loved one is settled back home, every step is built around one promise: no one in our vehicle, and no one waiting for them, should ever wonder whether the ride will show up.