Non-Emergency Medical Transportation in Auburndale, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Auburndale sits right between Lakeland and Winter Haven along the US-92 and I-4 corridors, and most of the healthcare services residents depend on are in those neighboring cities. Whether you're heading to Lakeland Regional Health Medical Center twelve miles west, a dialysis session at Fresenius Kidney Care Auburndale, or a specialist at Winter Haven Hospital just east on US-92, getting there safely and on time takes reliable door-to-door transportation. We provide professional medical rides across Auburndale and Polk County for hospital visits, dialysis appointments, doctor checkups, and the everyday trips that keep life moving — like picking up groceries on Havendale Boulevard or getting to church on Sunday.
Every ride begins right at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before we head out. When your appointment wraps up, they're waiting. It's the kind of care we'd arrange for our own families — attentive, dependable, and built on the understanding that you're trusting us with the person you love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My wife needed a ride home after her chemo treatment. The driver was quiet and respectful, kept the vehicle cool, and got her home without any fuss. We've booked them for every session since.
– Charles D.
My sister needs rides to her pulmonologist every other week. The service is so reliable that I've stopped even thinking about it. That's the highest compliment I can give — it just works.
– Tammy B.
As a full-time wheelchair user, I know bad transport when I see it. This isn't that. The drivers are experienced, the ramps work properly, and I never feel like an afterthought.
– Esther W.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Lakeland Regional Health to discharge pickups at Winter Haven Hospital or Bartow Regional Medical Center, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Auburndale and other dialysis centers across Polk County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Auburndale and the surrounding area, and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Auburndale Community Center, the Auburndale Civic Center, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, the shops along Main Street, grocery stores on Havendale Boulevard, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Auburndale, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Auburndale and Polk County. Whether you need a ride to a hospital in Lakeland, a dialysis appointment down the road, or a family gathering in Winter Haven, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Auburndale and can get you there safely and on time.
- Lakeland Regional Health Medical Center
- Winter Haven Hospital
- Bartow Regional Medical Center
- Lakeland Regional Health Auburndale
- Fresenius Kidney Care Auburndale
- Auburndale Community Center
- Auburndale Civic Center
For specialty care, we also provide transportation to Lakeland Regional Health Medical Center, Tampa General Hospital, and Moffitt Cancer Center in the Tampa area.
Neighborhoods We Serve
We offer door-to-door transportation service throughout Auburndale's neighborhoods and the surrounding Polk County communities, including:
- Downtown Auburndale
- Havendale
- Lake Ariana
- Berkley Heights
- K-Ville
- Lena Vista
Zip Codes Serviced
We provide non-emergency medical transportation throughout Auburndale and the greater Polk County area, including these zip codes:
- 33823
- 33868
- 33884
- 33881
Whether you live near I-4, along US-92, off SR-559, or on Havendale Boulevard, our transportation network covers your area. We know the routes through Auburndale and the fastest ways to reach hospitals in Lakeland and Winter Haven.
Serving Nearby Communities Including Lakeland, Winter Haven, Haines City, Bartow, Polk City, Davenport, Eagle Lake, Lake Alfred & Beyond
Need a ride to Lakeland Regional Health or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest option is to dial 877-369-5457 and speak with our team directly. You can also hit the "Book a Ride" button on any page of our site. A day or two of advance notice works best for routine appointments, and same-day rides may be available depending on vehicle coverage near Auburndale.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking at least 24 hours ahead is ideal, especially for rides along I-4 or US-92 during rush hours when congestion between Auburndale and Lakeland can add real time. For recurring needs like dialysis, we'll set up a standing schedule. Same-day rides may be available depending on your area.
What if I need a wheelchair-accessible vehicle?
Mention it when you schedule and we'll pair you with the right van. Our fleet includes vehicles fitted with boarding ramps and dedicated securement systems built for manual chairs, power chairs, and scooters. Everything is set before the driver arrives so you can ride safely and comfortably.
Can a family member or caregiver ride with me?
Yes — a companion is welcome to ride along at no additional cost on most trips. Mention it when you schedule so we can make sure there's room and alert your driver ahead of time.
Questions? We're here to help!
What is NEMT?
NEMT is short for Non-Emergency Medical Transportation. It's a dedicated ride service for people who need safe, reliable transportation to medical appointments but don't need an ambulance — covering everything from dialysis and doctor visits to hospital discharges.
Seniors who no longer drive, people with disabilities, and anyone managing a health condition that makes driving difficult rely on NEMT. Our vehicles range from wheelchair-accessible vans with ramps and tie-downs to stretcher transport and standard cars with hands-on walking assistance.
Most NEMT rides cover recurring needs — dialysis three times a week, radiation therapy, physical rehab, and regular checkups. Others are one-time trips like a ride home after surgery or a hospital discharge. The goal is simple: getting people to the care they need so they can stay healthier and independent.
Powered by Modern Technology
Every ride we provide runs on Duet, a leading NEMT software platform. For you, that means real-time tracking of your vehicle, dependable scheduling, and easy communication with your driver from pickup to drop-off.
More Than a Ride
When a family books a ride with us, they're placing someone they love in our care. We carry that responsibility in everything we do. From booking to drop-off, our service is built around one idea: the person in our vehicle — and the people waiting for them at home — should never have to worry.