Non-Emergency Medical Transportation in Haines City, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Haines City sits along the US-27 corridor in eastern Polk County, and for many residents — especially seniors in the area's growing 55-plus communities — getting to medical appointments means traveling outside the city. Whether you're heading to AdventHealth Heart of Florida in nearby Davenport, a dialysis session at Rai Care Center Patterson, or Bartow Regional Medical Center south on US-17, we provide safe, door-to-door transportation that takes the stress out of the drive. We serve riders across Haines City and Polk County for dialysis, specialist visits, hospital trips, and everyday rides like church and grocery runs.
Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're settled and comfortable before we head out. When your appointment is over, they're waiting to bring you home the same way. It's the kind of care we'd want for our own families — attentive, reliable, and built on the understanding that you're trusting us with someone you love.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
They picked me up from the rehabilitation center and got me home without a single issue. The driver even helped me up my front steps. Going above and beyond is clearly their standard.
– Margaret J.
I moved for work but my elderly mother stayed behind. Knowing she has reliable rides to all her appointments lets me sleep at night. The drivers truly care about their passengers.
– Roy K.
I've used wheelchair transport in five different cities. This service is the best by far. The equipment is maintained, the drivers are trained, and the whole experience is dignified.
– Oscar L.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at AdventHealth Heart of Florida to discharge pickups at Bartow Regional Medical Center, we're there when you need us — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Rai Care Center Patterson in Haines City and other dialysis facilities across Polk County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Haines City and the surrounding area, and we'll have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Haines City Rehabilitation and Nursing Center, Ridge Manor, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, Posner Park in Davenport, grocery stores along US-27, and anywhere else that life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Haines City, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Haines City and Polk County. Whether you're heading to a medical appointment in Davenport or Winter Haven, Sunday services at your church, or a family gathering across town, we're here to help.
Healthcare Facilities We Serve
Our drivers know the medical facilities serving Haines City and can get you there safely and on time.
- AdventHealth Heart of Florida
- HCA Florida Haines City Emergency
- Bartow Regional Medical Center
- BayCare Urgent Care Haines City
- Rai Care Center Patterson Haines City
- Haines City Rehabilitation and Nursing Center
- Ridge Manor
For specialty care, we also provide transportation to Lakeland Regional Health Medical Center and to AdventHealth Celebration in Kissimmee for advanced cardiac and surgical services.
Neighborhoods We Serve
We offer door-to-door pickup and drop-off service throughout Haines City and the surrounding neighborhoods, including:
- Downtown Haines City
- Lake Eva
- Citrus Ridge
- Southern Dunes
- Haines City Heights
- Lake Hamilton
Zip Codes Serviced
We provide transportation throughout Haines City and the greater Polk County area, covering these zip codes:
- 33844
- 33845
- 33837
- 33839
Whether you live along US-27, near the US-17/92 corridor, off SR-544, or close to the I-4 interchange, our transportation network covers your area. We know the roads serving Haines City and the best routes to get you where you need to go.
Serving Nearby Communities Including Davenport, Winter Haven, Auburndale, Lake Wales, Dundee, Lake Alfred, Bartow, Lakeland & Beyond
Need a ride to AdventHealth Heart of Florida or another medical facility?
Frequently Asked Questions
How do I book a ride?
The easiest way is to hit the "Book a Ride" button right here on our site, or give us a call at 877-369-5457. For non-urgent rides, booking a day or two ahead gives us the best chance to match you with a driver in the Haines City area.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
We recommend booking at least 24 hours ahead, especially for morning appointments. The US-27 corridor gets congested during peak hours and tourist season, so extra lead time helps. For recurring needs like dialysis, we'll set up a standing schedule so you're covered each week.
What if I need a wheelchair-accessible vehicle?
Let us know when you book and we'll assign the right vehicle. We have wheelchair-accessible vans with ramps and secure tie-down systems that accommodate manual wheelchairs, power wheelchairs, and scooters.
Can a family member or caregiver ride with me?
Absolutely. We encourage a loved one or caregiver to come along, and there's no additional fee for a companion on most rides. Mention it during booking so we can make sure there's space for everyone.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a dedicated ride service for people who need a safe and reliable way to reach medical appointments but don't require an ambulance. It fills the gap between emergency transport and everyday car rides.
NEMT serves seniors who no longer drive, people living with disabilities, and anyone managing ongoing health conditions that make getting behind the wheel difficult. The vehicles are purpose-built — wheelchair-accessible vans with ramps and tie-downs, stretcher transport for those who can't sit upright, and cars with drivers trained in hands-on walking support.
Common NEMT rides include recurring appointments like dialysis, cancer treatments, and physical therapy, along with one-time needs like hospital discharges and post-surgery pickups. The goal is straightforward: help people get to the care they need so they can stay healthier and more independent.
Powered by Modern Technology
Every ride we provide is powered by Duet, a leading NEMT software platform. This gives you real-time tracking, consistent scheduling, and direct communication with your driver from pickup to drop-off.
More Than a Ride
Every time someone books a ride with us, they're placing the care of a parent, a spouse, or a friend in our hands. We don't take that lightly. From the first call to the moment your loved one is home, everything we do is built around one thing: making sure no one has to worry about the ride.