Non-Emergency Medical Transportation in St. Cloud, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
St. Cloud sits in a growing stretch of Osceola County where healthcare facilities cluster near the downtown core but newer neighborhoods keep spreading south and east. Whether you're heading to Orlando Health St. Cloud Hospital, a dialysis session at DaVita St Cloud Dialysis, or a specialist thirty miles north at AdventHealth Orlando, getting there on time means more than having a car — it means having someone who knows the area. We provide door-to-door medical transportation across St. Cloud and Osceola County for dialysis, hospital visits, specialist appointments, and the everyday rides that keep life moving, like church on 13th Street or groceries along US-192.
Every ride starts at your front door. Our drivers greet you, walk you to the vehicle, and make sure you're comfortable before heading out. When your appointment wraps up, they're already there. Many of our riders in St. Cloud moved here from up north and don't have family close by — and that's exactly why this service matters. It's the kind of care we'd want for our own families.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After a week in the hospital, the last thing I wanted was a bumpy, uncomfortable ride. The vehicle was newer, the suspension was smooth, and the driver took the gentlest route. Much appreciated.
– Donald V.
Twice a week for cardiac rehab. I set up the recurring schedule once, confirmed the times, and haven't had to think about it since. Every ride has been punctual and professional.
– Janet H.
The driver positioned my wheelchair near the window so I could see outside during the ride. It seems like a small thing but it made the trip so much more pleasant. Thoughtful service.
– Vivian S.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Orlando Health St. Cloud Hospital to discharge pickups at HCA Florida Osceola Hospital or AdventHealth Kissimmee, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to DaVita St Cloud Dialysis and other dialysis centers across Osceola County on a schedule you can depend on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in St. Cloud and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the St Cloud Community Center, the Osceola Council on Aging, and other community programs, so you never have to miss out or depend on someone else's schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to church, family gatherings, the Loop and Posner Park shopping areas, grocery stores along US-192, and anywhere else life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout St. Cloud, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout St. Cloud and Osceola County. Whether you're heading to a medical appointment downtown, a specialty hospital in Orlando, or a family gathering in a nearby community, we're here to get you there.
Healthcare Facilities We Serve
Our drivers know St. Cloud's medical facilities and the surrounding area, and they'll get you there safely and on time.
- Orlando Health St. Cloud Hospital
- HCA Florida Osceola Hospital
- AdventHealth Kissimmee
- DaVita St Cloud Dialysis
- St Cloud Community Center
- Osceola Council on Aging
For specialty and trauma care, we also provide transportation to Orlando Health Orlando Regional Medical Center and AdventHealth Orlando, approximately 30 miles north in downtown Orlando.
Neighborhoods We Serve
We offer door-to-door service throughout St. Cloud and the surrounding neighborhoods across Osceola County, including:
- Downtown St. Cloud
- Lakefront
- Narcoossee
- Canoe Creek
- Harmony
- Lakes at St. Cloud
- Michigan Avenue Corridor
Zip Codes Serviced
We provide transportation throughout St. Cloud and across Osceola County, covering the following zip codes:
- 34769
- 34771
- 34772
- 34773
Whether you live along US-192, off Narcoossee Road, or near the communities south of Florida's Turnpike, our transportation network covers your area. We know the routes through St. Cloud and the quickest paths to Orlando-area hospitals when specialty care calls.
Serving Nearby Communities Including Kissimmee, Orlando, Narcoossee, Harmony, Holopaw, Poinciana, Celebration, Campbell City & Beyond
Need a ride to Orlando Health St. Cloud Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
Call us at 877-369-5457 or click the "Book a Ride" button on our website. We recommend booking 24-48 hours ahead for most appointments, though same-day rides may be available depending on your area and vehicle availability.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking a day or two ahead works well for most local appointments. For recurring needs like dialysis, we'll set up a standing schedule so you don't have to call each time. Rides to Orlando-area specialty hospitals are 30-plus miles each way, so extra lead time helps with those longer trips.
What if I need a wheelchair-accessible vehicle?
Tell us when you book and we'll assign a wheelchair-accessible van to your ride. Our vehicles have ramps and secure tie-down systems built for manual wheelchairs, power wheelchairs, and scooters. Mention your specific chair type or size so we can match you with the right vehicle.
Can a family member or caregiver ride with me?
Yes — a companion can ride along on most trips at no additional charge. Just let us know when you book so the driver expects them.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, or NEMT, is a ride service built for people who need safe transportation to medical appointments but don't require an ambulance. It covers dialysis sessions, hospital discharges, doctor visits, and more.
The riders who depend on NEMT include seniors who no longer drive, people with disabilities, and anyone dealing with a condition that makes driving unsafe. Vehicles include wheelchair-accessible vans with ramps and tie-downs, stretcher transport for those who can't sit upright, and cars with drivers trained in walking assistance.
Common NEMT rides include recurring appointments — dialysis three times a week, radiation cycles, physical therapy, regular check-ups — as well as one-time needs like getting home after outpatient surgery or a hospital discharge. The goal is straightforward: helping people reach the care that keeps them healthier and living on their own terms.
Powered by Modern Technology
Every ride we provide is powered by Duet, a trusted NEMT software platform that keeps things running smoothly. You get real-time vehicle tracking, dependable scheduling, and direct communication with your driver from booking to arrival.
More Than a Ride
When someone books a ride with us, they're trusting us with a person who matters deeply to them. We carry that responsibility every day. From the first call to the moment your loved one is home, our goal is simple: no one riding with us should ever worry about the ride, and neither should the person who booked it.