Non-emergency medical transportation in Orlando, FL

Non-Emergency Medical Transportation in Orlando, FL

Safe, reliable rides for seniors and individuals with disabilities.

Why Choose Us

Orlando's healthcare network stretches across the entire metro area — from the Orlando Health campus near downtown to AdventHealth Orlando off East Rollins Street to the growing Lake Nona Medical City district in the southeast. For seniors, people with disabilities, and anyone managing ongoing health conditions, getting across town to the right facility on time is a real challenge, especially with I-4 congestion during peak hours. We provide professional, door-to-door medical transportation throughout Orlando and Orange County for dialysis sessions, hospital visits, specialist appointments, and the everyday rides that keep life moving — like church on Sunday or lunch at the senior center.

Every ride begins at your front door. Our drivers greet you, help you to the vehicle, and make sure you're comfortable before we head out. When your appointment wraps up, they're there waiting. It's personal, attentive service — the kind of care we'd want for our own families — and that's the standard we hold for every person who rides with us.

Non-emergency medical transportation (NEMT) service in Orlando, Florida

On-Time, Every Time

We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.

Trained, Compassionate Drivers

All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.

Door-to-Door Service

From your front door to the facility entrance and back—we're with you every step of the way.

Simple, Transparent Pricing

Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.

Your Safety Is the Priority

Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.

Available When You Need Us

Schedule rides in advance or call for same-day availability. We work around your schedule.

Experience the difference.

Testimonials

I've used them twice now for post-surgery rides home. Both times the driver was on time, polite, and careful. The vehicles are always clean and well-maintained. Reliable service every time.
– Christopher M.

I manage care for my mother from two states away. The consistent communication after each ride lets me know she arrived safely. That daily peace of mind is priceless.
– Emily W.

The wheelchair ramp was wide and steady. The driver guided me in straight, locked everything down, and even put a cushion behind my back for the ride. Small gestures that show genuine care.
– Loretta B.

Ready to see what our riders are talking about?

Our Services

Wheelchair Transportation service

Wheelchair Transportation

Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.

Learn More on Wheelchair Rides
Stretcher Transportation service

Stretcher Transportation

For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.

Learn More on Stretcher Rides
Assisted Walking Transportation service

Assisted Walking Transportation

Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.

Learn More on Assisted Walking Rides

Where We Can Take You

Hospital Visits & Discharge transportation

Hospital Visits & Discharge

From scheduled visits at Orlando Health Orlando Regional Medical Center to discharge pickups at AdventHealth Orlando or UCF Lake Nona Hospital, you can count on us to be there — on time, every time.

Learn More on Hospital Rides
Dialysis Transportation transportation

Dialysis Transportation

Three times a week, every week — we get you to DaVita Orlando Dialysis and other dialysis centers across Orange County on a schedule you can depend on.

Learn More on Dialysis Rides
Doctor Appointments transportation

Doctor Appointments

Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Orlando and have a ride waiting when you're done.

Learn More on Doctor Rides
Senior Center Transportation transportation

Senior Center Transportation

Regular rides to the Renaissance Senior Center, the L Claudia Allen Senior Center, and other community programs, so you never have to miss out or depend on someone else's schedule.

Learn More on Senior Rides
Outpatient Surgery Transportation transportation

Outpatient Surgery Transportation

After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.

Learn More on Outpatient Rides
Errands & Family Transportation transportation

Errands & Family Transportation

Rides to church, family gatherings, The Mall at Millenia, Florida Mall, grocery stores, and anywhere else life takes you in Orlando.

Learn More on Family Rides

Wherever you need to go, we'll get you there.

Transportation Throughout Orlando, FL and Beyond

We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Orlando and Orange County. Whether you're heading to a medical appointment across town, a community program near Parramore, or a family gathering in Winter Park, we're here to help.

Healthcare Facilities We Serve

Our drivers know Orlando's medical facilities and can get you there safely and on time.

  • Orlando Health Orlando Regional Medical Center
  • AdventHealth Orlando
  • Orlando Health Dr. P. Phillips Hospital
  • UCF Lake Nona Hospital
  • AdventHealth East Orlando
  • DaVita Orlando Dialysis
  • Renaissance Senior Center
  • L Claudia Allen Senior Center

For specialty care, we also provide transportation to MD Anderson Cancer Center at Orlando Health, Nemours Children's Hospital in Lake Nona, and regional facilities beyond Orlando.

Orlando Health Orlando Regional Medical Center in Orlando, Florida, a location serviced by our non-emergency medical transportation (NEMT) services
Orlando, Florida neighborhoods serviced by our non-emergency medical transportation (NEMT) services

Neighborhoods We Serve

We provide reliable, door-to-door transportation service throughout Orlando and the surrounding neighborhoods and communities, including:

  • Downtown Orlando
  • College Park
  • Thornton Park
  • Lake Nona
  • Dr. Phillips
  • Baldwin Park
  • Parramore
  • Colonialtown

Zip Codes Serviced

We provide transportation to medical facilities and everyday destinations throughout Orlando and Orange County, including these zip codes:

  • 32806
  • 32803
  • 32819
  • 32822
  • 32827
  • 32825
NEMT zip codes served in Orlando FL

Whether you live near I-4, off SR-408, along the Central Florida GreeneWay, or on the east side near SR-528, our transportation network covers your area. We know Orlando's roads and the quickest routes to get you where you need to go.

Serving Nearby Communities Including Kissimmee, Winter Park, Altamonte Springs, Sanford, Apopka, Ocoee, Winter Garden, Lake Mary, Daytona Beach & Beyond

Need a ride to Orlando Regional Medical Center or another medical facility?

Frequently Asked Questions

How do I book a ride?

You can reach us by phone at 877-369-5457 or use the "Book a Ride" button right here on our site. For routine appointments, giving us a day or two of notice works best. Same-day rides may be available depending on your pickup location and what vehicles are in your area.

Do you accept Medicaid, Medicare or other health insurance?

We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.

How far in advance should I schedule?

Booking a day or two ahead works well for most appointments. For recurring needs like dialysis, we'll set up a standing schedule so you never have to rebook. Orlando's layout means cross-city trips can take 30-45 minutes during rush hour, so build in extra time. Same-day rides may be available.

What if I need a wheelchair-accessible vehicle?

Let us know your chair type when you schedule your ride. Our fleet includes vans outfitted with ramps and dedicated securement systems for manual wheelchairs, power chairs, and scooters. We pair you with the appropriate vehicle so everything is set before your driver arrives.

Can a family member or caregiver ride with me?

Absolutely — a companion is welcome on the ride at no additional cost in most situations. Mention it during booking so we can make sure there is room and your driver knows to expect them.

Questions? We're here to help!

What is NEMT?

Non-Emergency Medical Transportation — NEMT for short — is a professional ride service for people who need safe transportation to medical appointments but don't require an ambulance. It bridges the gap when driving yourself isn't an option.

NEMT is built for seniors who no longer drive, people living with disabilities, and anyone managing a condition that makes regular transportation difficult. Vehicles include wheelchair-accessible vans with ramps and tie-downs, stretcher transport for those who need to lie flat, and standard cars with drivers trained in walking assistance.

Common NEMT rides include recurring needs like dialysis three times a week, cancer treatment, physical therapy, and regular doctor visits. It also covers one-time trips such as hospital discharges and outpatient surgery pickups. The goal is straightforward: keep people connected to the care that keeps them healthy and independent.

Powered by Modern Technology

Behind every ride is Duet, a purpose-built NEMT software platform that keeps things running smoothly. You get real-time vehicle tracking, consistent scheduling, and a direct line to your driver throughout the trip.

More Than a Ride

Every time someone books a ride with us, they're trusting us with a parent, a spouse, a friend. We don't take that lightly. From the first call to the moment your loved one is safely home, everything we do centers on one promise: the person in our care should never have to worry about the ride, and neither should you.