Non-Emergency Medical Transportation in Avon, IN
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Avon serves as the healthcare hub of Hendricks County, anchored by IU Health West Hospital and a dense cluster of clinics along the Ronald Reagan Parkway corridor just south of I-70. But the town keeps growing west of Indianapolis, public transit barely reaches the edge of the township, and a lot of trips still mean heading east on US-36 into the metro for specialty appointments. We run door-to-door medical rides from Avon to IU Health West, Hendricks Regional Health, the IU Health Kidney Health and DaVita dialysis clinics, plus the everyday trips that keep life moving — church on Sunday, lunch at the senior center, a quick run to Kroger.
Every ride begins right at your front door, whether you're in Prestwick, Avon Creek, or out near Beechwood Farms. Our drivers greet you, walk you to the van, and make sure you're settled in before we pull out. When your appointment wraps up, we're already in the lot waiting. It's the kind of care we'd want for our own parents — steady, on time, and worthy of the trust families hand us when they call.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My husband was discharged after heart surgery and we needed a vehicle that could accommodate his needs. The ride was perfect — smooth, comfortable, and the driver knew exactly how to help.
– Barbara S.
I manage care for my mother from two states away. The consistent communication after each ride lets me know she arrived safely. That daily peace of mind is priceless.
– Emily W.
I've been lifted, bumped, and jarred by other services. This one gets it right. Smooth ramp, careful positioning, solid tie-downs, and a driver who actually asks how I'm doing. Night and day difference.
– Daniel T.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at IU Health West Hospital to discharges from Hendricks Regional Health or the Plainfield Medical Center, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to IU Health Kidney Health – Avon, DaVita Avon Dialysis, and other Hendricks County clinics on a schedule you can lean on.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist visits, follow-ups — we'll get you to any doctor's office or clinic in Avon and have a ride waiting when you're done.
Learn More on Doctor Rides
Senior Center Transportation
Standing rides to Hendricks County Senior Services in Danville, Independence Village of Avon, and other community programs, so a hot lunch or a Tuesday class is never out of reach.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — safe, comfortable, and ready when you are.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Pavilions at Avon, The Shops at Perry Crossing in Plainfield, the Avon Washington Township Public Library, church services, and wherever else the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Avon, IN and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Avon and Hendricks County. Whether you're heading to a medical appointment along the Ronald Reagan Parkway, lunch with friends, or a specialty visit in downtown Indianapolis, we're here to handle the drive.
Healthcare Facilities We Serve
Our drivers know Avon's medical corridor and the routes east into Indianapolis, so you arrive safely and on time.
- IU Health West Hospital
- Hendricks Regional Health
- Hendricks Regional Health Plainfield Medical Center
- IU Health Kidney Health – Avon
- DaVita Avon Dialysis
- Hendricks County Senior Services
- Independence Village of Avon (Prestwick)
For higher-acuity needs, we also run trips into the Indianapolis metro for IU Health Methodist Hospital, Riley Hospital for Children, and Franciscan Health Indianapolis for cardiac and oncology care.
Neighborhoods We Serve
We offer door-to-door service throughout Avon and the surrounding Hendricks County areas, including the neighborhoods listed below:
- Prestwick
- Avon Creek
- Bridlewood
- Beechwood Farms
- Wynne Farms
- Hampton Chase
- Saratoga
- Avon Springs
Zip Codes Serviced
We serve riders throughout Avon and across Hendricks County, covering the zip codes shown here:
- 46123
- 46168
- 46234
- 46112
- 46122
Whether you live off US-36 (Rockville Road), along the Ronald Reagan Parkway, near the I-70 interchange, or out toward SR-267 in Plainfield, our transportation network reaches your driveway. We know the local shortcuts and the metro corridors that carry riders east into Indianapolis for specialty care.
Serving Nearby Communities Including Plainfield, Brownsburg, Danville, Indianapolis, Speedway, Pittsboro, Clayton, Mooresville, Cartersburg, Coatesville & Beyond
Need a ride to IU Health West Hospital or another medical facility?
Frequently Asked Questions
How do I book a ride?
The quickest way to book is by calling 877-369-5457, or you can tap the "Book a Ride" button anywhere on our website. We suggest reserving a day or two in advance for routine trips, though same-day rides are sometimes possible depending on where the nearest driver is.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Avon's medical corridor along Ronald Reagan Parkway is easy to reach, so 24 to 48 hours of notice covers most routine trips. Early-morning dialysis runs and downtown Indianapolis appointments benefit from extra lead time, since drivers need to plan around US-36 and I-70 rush-hour traffic.
What if I need a wheelchair-accessible vehicle?
Note it during booking and we'll send a van outfitted for the job. Our accessible vehicles carry ramps and secure tie-down systems, and they fit manual wheelchairs, power chairs, and scooters. Telling us about your mobility device up front helps us match you to the right ride.
Can a family member or caregiver ride with me?
Of course — riding along with a family member or caregiver is welcome in most cases at no extra charge. Mention it when you book so the driver can plan the seating and leave space for them ahead of time.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation, shortened to NEMT, is a scheduled ride service for people who need a safe way to reach medical care without calling an ambulance. It fills the space between a family ride and a 911 response.
Riders who lean on NEMT are typically older adults who've stopped driving, adults living with disabilities, and anyone managing a health condition that makes driving risky. Vehicles come in three forms — wheelchair-accessible vans with ramps and tie-downs, stretcher-equipped vehicles, and standard cars with walking-assistance drivers.
Some riders book NEMT for a single trip — an outpatient surgery, a hospital discharge, a one-off specialist visit. Others depend on it for recurring care like dialysis three days a week or weekly physical therapy. Either way, the purpose stays the same: reliable rides under the care that keeps people healthier.
Powered by Modern Technology
Every Avon ride is coordinated through Duet, a leading NEMT software platform. That means live tracking, dependable scheduling, and direct messaging between you and your driver from booking to drop-off.
More Than a Ride
Behind every booking is a family handing us someone they love. A daughter setting up dialysis runs in Avon. A husband waiting on a discharge from IU Health West. A son calling from out of state to arrange the schedule. That weight rides along on every trip, and the people waiting back home should never have a reason to worry.