Non-Emergency Medical Transportation in Palm Valley, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Palm Valley is a quiet bedroom community tucked between the Intracoastal and the coast, but its residents do most of their healthcare elsewhere — west across JTB to Mayo Clinic and Baptist Medical Center South, or north up A1A to Baptist Medical Center Beaches and Baptist Health Center in Ponte Vedra Beach. We provide professional, door-to-door non-emergency medical transportation for that exact reality, covering Palm Valley and St. Johns County for dialysis sessions at Fresenius Kidney Care Jax Beach, specialist visits at Mayo Clinic, outpatient surgeries, and the everyday rides that keep a household humming along Palm Valley Road and the Marsh Landing gates.
Every ride begins at your front door — never the end of the driveway. Our drivers greet you, walk you to the vehicle, and make sure you're comfortable before we head out. When the visit ends, we're already in the lot waiting. That's the kind of care we'd line up for our own parent, and it's why so many Palm Valley families trust us with the person they love most.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
After my cardiac catheterization, the medical team specifically recommended this transport service. Now I know why. Professional, punctual, and genuinely caring people.
– Terry S.
I booked standing weekly rides for my grandfather. The communication is excellent — I get notified when he's picked up and dropped off. For a long-distance caregiver, that transparency is everything.
– Victor N.
I've been using this service for wheelchair transport for six months now. Every single ride has been safe, comfortable, and on time. Consistency like that lets me focus on my health instead of my transportation.
– Myrtle F.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled visits at Mayo Clinic Jacksonville to same-day discharges at Baptist Medical Center Beaches or Baptist Medical Center South, you can count on us to be there — on time, every time.
Learn More on Hospital Rides
Dialysis Transportation
Three times a week, every week — we get you to Fresenius Kidney Care Jax Beach and other dialysis centers serving Palm Valley on a routine you can build the rest of your week around.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist consultations, lab work, and follow-ups — we'll get you to any doctor's office or clinic in or around Palm Valley and have a ride ready the minute you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to THE PLAYERS Community Senior Center, Vicar's Landing at Sawgrass, and Ponte Vedra Gardens, so a class, lunch, or visit never gets missed because the ride fell through.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, count on us for the ride home — safe, comfortable, and built around the slower post-anesthesia pace your day really needs.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to Sawgrass Village shopping, Sunday service at a church on A1A, lunch with the grandkids in Ponte Vedra Beach, or the weekly grocery run — wherever life takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Palm Valley, FL and Beyond
We provide reliable transportation to hospitals, dialysis centers, senior programs, and everyday destinations throughout Palm Valley and St. Johns County. Whether you're heading west across JTB for a specialist, north to Baptist Beaches, or to a worship service along A1A, we're here to make the trip simple.
Healthcare Facilities We Serve
Our drivers know the Palm Valley corridor and the routes west and north into the hospital campuses Palm Valley residents rely on.
- Mayo Clinic
- Baptist Medical Center Beaches
- Baptist Medical Center South
- Baptist Health Center (Ponte Vedra Beach)
- Fresenius Kidney Care Jax Beach
- Vicar's Landing at Sawgrass
- THE PLAYERS Community Senior Center
- Ponte Vedra Gardens
For specialty and advanced care, we also handle longer rides to UF Health Jacksonville and Baptist Medical Center downtown for cancer, cardiac, and neurology services.
Neighborhoods We Serve
We offer door-to-door service across Palm Valley and the surrounding Ponte Vedra Beach communities, including these neighborhoods:
- Marsh Landing
- Sawgrass
- Odoms Mill
- Plantation Oaks
- Palm Valley Road corridor
- Sawgrass Country Club
- The Plantation at Ponte Vedra
- Marsh Creek
Zip Codes Serviced
We provide non-emergency medical transportation throughout Palm Valley and the adjacent St. Johns and Duval County coastal areas, including these zip codes:
- 32082
- 32081
- 32250
- 32266
Whether you live along the Palm Valley Road corridor (CR-210), near A1A, off Mickler Road, or close to the JTB on-ramps, our network reaches your front door. We know how JTB rush hour and A1A summer traffic shift the clock and plan each ride accordingly.
Serving Nearby Communities Including Ponte Vedra Beach, Ponte Vedra, Sawgrass, Jacksonville Beach, Neptune Beach, Atlantic Beach, Nocatee, St. Augustine, Jacksonville, Mandarin & Beyond
Need a ride to Mayo Clinic Jacksonville or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest route is a quick call to 877-369-5457, or tap the "Book a Ride" button anywhere on this site. For non-urgent trips, we suggest reserving 24 to 48 hours ahead, though same-day rides can sometimes be arranged depending on which drivers are already near Palm Valley.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
A day or two of lead time works best. Most Palm Valley appointments sit 20 to 40 minutes away at Mayo Clinic, Baptist South, or Baptist Beaches, and that drive stretches during JTB rush hour and summer beach traffic. Recurring needs like dialysis run on a standing weekly schedule.
Do your vehicles accommodate wheelchairs?
Flag a wheelchair when you book and we'll send a van set up for it. Our wheelchair-accessible vehicles carry secure ramps and four-point tie-down systems, and they handle manual chairs, power chairs, and mobility scooters with no trouble. Each trip is paired with the vehicle that fits the rider's equipment.
Can a family member ride along?
Yes. In most situations a spouse, adult child, or caregiver can join the trip at no added cost. Just flag the companion when you book so the driver knows to save a seat and expect a second passenger at pickup.
Questions? We're here to help!
What is NEMT?
NEMT is the shorthand for Non-Emergency Medical Transportation — a scheduled ride service for people who need a steady way to reach medical care without dialing 911. It fills the gap between an ambulance call and asking a neighbor for a favor.
The riders who lean on it are older adults who've stopped driving, adults living with a disability, and anyone whose health makes a steering wheel risky. Vehicles match the need — wheelchair-accessible vans, stretcher transport for patients who must stay flat, and standard cars with drivers trained in walking help.
Many of these trips repeat on a weekly cadence — dialysis, chemotherapy, physical therapy, specialist visits. Others happen once, like a ride home after outpatient surgery or a discharge. Either way, the point holds: keep people connected to the care that lets them stay in their home.
Powered by Modern Technology
Every Palm Valley trip is powered by Duet, a purpose-built NEMT software platform that delivers live vehicle tracking, dependable pickup windows, and direct communication between rider, driver, and family from booking through drop-off.
More Than a Ride
When someone books with us, they're trusting us with a parent, a spouse, or a longtime friend. We take that seriously. From the first call through the moment the front door closes behind them, every step is built around one promise — nobody in our seat, and nobody waiting at home, should have to wonder about the ride.