Non-Emergency Medical Transportation in Pablo Creek, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Pablo Creek sits in a part of eastern Duval County where almost every street eventually leads back to a hospital campus. Mayo Clinic Jacksonville anchors the area on San Pablo Road South, Baptist Medical Center Beaches is a short drive across J. Turner Butler Boulevard, and Ascension St. Vincent's Southside is just inland off Beach Boulevard. We provide door-to-door, non-emergency medical transportation for the residents who rely on those campuses — dialysis sessions, oncology infusions, post-surgical follow-ups, and the ordinary rides that keep day-to-day life moving between Pablo Creek Reserve, Queen's Harbour, and the rest of the neighborhood.
Every trip begins at your front door. Our drivers meet you there, walk with you to the vehicle, and make sure you're settled before we pull out of the driveway. When the appointment wraps, we're already waiting in the lot. That's the kind of care we'd arrange for our own parents — patient, attentive, and shaped by the simple fact that the rider in our seat is somebody's whole family.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
Released from the hospital at 7 PM and they still had a driver available. No surge pricing, no drama. Just a clean vehicle and a kind driver who got me home safely. Outstanding.
– Jean B.
Six months of twice-weekly rides for my mom's physical therapy. The scheduling system works perfectly and the drivers are wonderful. Our family can't imagine going back to scrambling for rides.
– Theresa B.
My sport wheelchair is lighter and less stable than standard chairs. The driver recognized this and used extra care with the tie-downs to make sure it was absolutely secure. Smart and attentive.
– Victor R.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
Scheduled visits at Mayo Clinic Jacksonville, same-day discharges at Baptist Medical Center Beaches, and inland transfers to Ascension St. Vincent's Southside — we handle the pickup so you can focus on recovery.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, fifty-two weeks a year — we get you to Mayo Clinic Outpatient Dialysis Center and other Duval County kidney care facilities on a routine you can plan your life around.
Learn More on Dialysis Rides
Doctor Appointments
Checkups, specialist follow-ups, lab draws, imaging — we cover any doctor's office or clinic across Pablo Creek and have a ride ready the moment you're done.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Bennie Furlong Senior Center, the Southside Community Center, and other gathering places, so a class or weekly lunch never gets skipped because the ride fell through.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, count on us for the ride home — gentle, on time, and built around the post-anesthesia pace you actually need.
Learn More on Outpatient Rides
Errands & Family Transportation
Trips to St. Johns Town Center, Sunday service at the church on Beach Boulevard, lunch with the grandkids near the beach, or the weekly grocery run — wherever life takes you, we go.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Pablo Creek, FL and Beyond
We provide reliable transportation to healthcare facilities, senior centers, and everyday destinations throughout Pablo Creek and across Duval County. Whether the trip is a recurring dialysis session, a Sunday church service, or lunch with family in Jacksonville Beach, we're here to make it happen.
Healthcare Facilities We Serve
Our drivers know Pablo Creek's medical corridor inside out and can get you to any appointment safely and on time.
- Mayo Clinic Jacksonville
- Baptist Medical Center Beaches
- Ascension St. Vincent's Southside Hospital
- HCA Florida Memorial Hospital
- Mayo Clinic Outpatient Dialysis Center
- Discovery Commons San Pablo
- Bennie Furlong Senior Center
- Southside Community Center
For specialty care, we also handle longer trips to Baptist MD Anderson Cancer Center, UF Health Jacksonville downtown, and other regional facilities residents travel to for advanced treatment.
Neighborhoods We Serve
We offer door-to-door transportation throughout Pablo Creek and the surrounding eastern Duval County neighborhoods, including the communities listed below:
- Pablo Creek Reserve
- Pablo Bay
- Pablo Point
- Marsh Landing
- Queen's Harbour
- Hidden Hills
- Glen Kernan
- Sawgrass Country Club (adjacent)
Zip Codes Serviced
We provide non-emergency medical transportation throughout Pablo Creek and eastern Duval County, including the zip codes listed below:
- 32224
- 32225
- 32246
- 32250
- 32256
Whether you live along J. Turner Butler Boulevard, off San Pablo Road, near Kernan Boulevard, or closer to Beach Boulevard, our network reaches your door. We know how rush-hour traffic shifts across the JTB corridor and which routes keep you on schedule.
Serving Nearby Communities Including Jacksonville Beach, Atlantic Beach, Neptune Beach, Mayport, Intracoastal West, San Pablo, Jacksonville, Ponte Vedra Beach, Palm Valley, Marsh Landing & Beyond
Need a ride to Mayo Clinic Jacksonville or another medical facility?
Frequently Asked Questions
How do I book a ride?
The fastest way is a quick call to 877-369-5457, or tap the "Book a Ride" button right here on the site. For non-urgent trips we suggest reserving 24 to 48 hours ahead, though same-day rides can sometimes be arranged depending on driver availability near Pablo Creek.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Booking 24 to 48 hours ahead works best for routine visits. Longer westbound trips from Pablo Creek to downtown Jacksonville hospitals via JTB or I-295 — and any ride caught in summer beach traffic on Beach Boulevard — benefit from extra notice. Recurring needs like dialysis can be locked into a standing schedule.
What if I need a wheelchair-accessible vehicle?
Tell us when you book and we'll match you with the right van. Our wheelchair-accessible vehicles come equipped with ramps and secure tie-down systems, and they handle manual chairs, power chairs, and scooters without issue. We confirm the vehicle on our end so nothing's left to chance on yours.
Can a family member or caregiver ride with me?
Of course — in most cases a spouse, adult child, or caregiver is welcome to ride along at no additional charge. Mention it when you book so the driver saves a seat and knows to expect a second passenger.
Questions? We're here to help!
What is NEMT?
Non-Emergency Medical Transportation — usually shortened to NEMT — is a ride service for people who need a safe, planned way to reach medical care without calling an ambulance. Think dialysis, infusion treatments, hospital discharges, and the stream of follow-ups that come after.
It exists for the riders public transit and rideshare leave behind: seniors who've handed in the keys, adults living with disabilities, and people managing conditions that make driving unsafe. Vehicles match the need — wheelchair-accessible vans, stretcher transport, and standard cars staffed by drivers trained in hands-on walking help.
Most trips fall into a rhythm — three dialysis sessions a week, monthly oncology visits, weekly physical therapy — while others are one-offs like a post-surgical pickup or hospital discharge. The mission stays the same: keep people connected to the care that lets them live at home.
Powered by Modern Technology
Behind every Pablo Creek ride is Duet, a purpose-built NEMT software platform that delivers live vehicle tracking, dependable pickup windows, and direct communication between rider, driver, and family throughout the trip.
More Than a Ride
When someone hands us a ride, they're handing us a mother, a husband, a longtime neighbor. We feel the weight of that choice. From the first phone call through the click of the front door, everything we do points to one promise — neither the rider nor the family expecting them home should have to second-guess the trip.