Non-Emergency Medical Transportation in Bartram Park, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Bartram Park is a master-planned community on the southern edge of Duval County, where single-family homes, townhomes, and assisted living communities are spread across a wide private road network rather than a tight urban grid. That layout makes reliable, door-to-door medical transportation a real necessity for residents who no longer drive. We provide non-emergency rides from homes throughout Bartram Park, Bartram Springs, eTown, and the surrounding sub-neighborhoods — to Baptist Medical Center South just up Old St Augustine Road, to Brooks Rehabilitation Hospital on the Bartram Campus, to dialysis at DaVita Jacksonville South, and to everyday stops like the Publix at Bartram Park or eTown.
Our drivers come to your front door, not the end of the driveway. We greet you by name, lend an arm when you need one, and make sure you're comfortable before pulling away. When the appointment ends, we're already on our way back. That's the kind of care we'd arrange for our own parents — because the person riding with us is somebody else's most important person.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
I was nervous about the ride home after my hip replacement. The driver reassured me, helped me into the vehicle gently, and avoided every pothole on the way. That's real care.
– Edward P.
My wife has been riding with them to her weekly labs for eight months now. She says the drivers are like friends at this point. When medical transport feels personal, you know you've found the right company.
– Fred C.
My daughter arranged wheelchair transport for me and I was skeptical. After one ride I called her and said keep booking them. The drivers are skilled, the vans are comfortable, and I feel valued.
– Edith N.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
Baptist Medical Center South is up Old St Augustine Road, and Ascension St. Vincent's Southside is a short ride up I-95 — we handle scheduled visits and discharge pickups at both, whenever the floor calls.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week is a lifeline, and we treat it that way — recurring rides to DaVita Jacksonville South and other dialysis centers near Bartram Park, locked into a schedule you can plan around.
Learn More on Dialysis Rides
Doctor Appointments
Routine checkups, specialist follow-ups, lab work, imaging — we get you to any doctor's office or clinic in or around Bartram Park and have a driver ready for the trip back home.
Learn More on Doctor Rides
Senior Center Transportation
Regular rides to the Mandarin Senior Center, Bartram Crossing Skilled Nursing programs, and Brookdale Mandarin Central activities, so the weekly routine stays intact without leaning on a child's work schedule.
Learn More on Senior Rides
Outpatient Surgery Transportation
After a procedure at any local surgical center, we're the ride home you can trust — calm, comfortable, and listed by name on your discharge paperwork when the recovery nurse needs a pickup person.
Learn More on Outpatient Rides
Errands & Family Transportation
Rides to the Avenues Mall up Philips Highway, lunch and shopping at eTown, grocery runs to the Publix at Bartram Park Market, Sunday service along Race Track Road, and anywhere else the week takes you.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Bartram Park, FL and Beyond
We provide non-emergency medical transportation to hospitals, dialysis centers, senior programs, and everyday destinations throughout Bartram Park and the rest of Duval County. Whether the day calls for a recurring treatment, a Sunday church service, or a grocery run, our drivers are ready when you are.
Healthcare Facilities We Serve
Our drivers know the medical campuses south of JTB well and can get you to every nearby facility safely and on time.
- Baptist Medical Center South
- Ascension St. Vincent's Southside Hospital
- Ascension St. Vincent's St. Johns County
- Brooks Rehabilitation Hospital – Bartram Campus
- DaVita Jacksonville South Dialysis Center
- Bartram Crossing Skilled Nursing – Brooks Rehabilitation
- Brookdale Mandarin Central
- Mandarin Senior Center
For specialty care, we also drive to Mayo Clinic Jacksonville on the Southside, Baptist Medical Center Jacksonville and Wolfson Children's downtown, and UF Health Jacksonville.
Neighborhoods We Serve
We offer door-to-door service throughout Bartram Park and the surrounding southern Jacksonville communities, including the following areas:
- Bartram Park
- Bartram Springs
- eTown
- Bartram Lakes
- Overlook at Bartram Park
- Bartram Park Preserve
- Crosswater
- Bartram Trail
Zip Codes Serviced
We provide transportation across Bartram Park and the wider Duval County area, including the following zip codes:
- 32258
- 32257
- 32259
- 32256
Whether you live near I-95, off the FL-9B connector, along Old St Augustine Road, or close to US-1 on Philips Highway, our service reaches your block. Our drivers know how southern Duval County moves at rush hour and the fastest routes to Baptist Medical Center South and the Southside.
Serving Nearby Communities Including Mandarin, Fruit Cove, Julington Creek, St. Johns, Nocatee, San Marco, Downtown Jacksonville, Switzerland, Baymeadows & Beyond
Need a ride to Baptist Medical Center South or another medical facility?
Frequently Asked Questions
How do I book a ride?
The simplest way to book is by calling 877-369-5457, or you can tap the "Book a Ride" button on this page. For non-urgent trips, we suggest reserving 24-48 hours ahead, though same-day pickups can sometimes work depending on driver availability near southern Duval County.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule?
Bartram Park is a spread-out master-planned community on the southern edge of Jacksonville, so pickups here often involve longer drive times than a compact urban service area. We recommend booking 24-48 hours ahead for non-urgent rides, and same-day availability may be limited based on schedule and I-95 traffic.
What if I need a wheelchair-accessible vehicle?
Mention it when you book and we'll dispatch the right van. Our wheelchair-accessible vehicles come fitted with ramps and secure tie-down systems, and they accommodate manual chairs, power chairs, and mobility scooters — no surprises when the driver pulls up at your door.
Can a family member or caregiver ride with me?
Yes — in most cases a family member, caregiver, or friend is welcome along at no additional cost. Just flag the extra passenger during booking so we send a vehicle with room to spare and the driver knows to expect them.
Questions? We're here to help!
What is NEMT?
NEMT — short for Non-Emergency Medical Transportation — is a planned, professional ride for people who need to get to medical care but don't need an ambulance. It's care-oriented transportation, scheduled around the appointment rather than a 911 dispatch.
The people who lean on NEMT are usually seniors who've stepped away from driving, riders managing long-term health conditions, and adults with disabilities. Vehicles are matched to the trip — wheelchair-accessible vans with proper securement, stretcher-equipped transport for patients who can't sit up, and standard cars staffed by drivers ready to walk beside you.
Some rides follow a steady cadence — dialysis three days a week, monthly infusions, weekly therapy and oncology check-ins. Others are one-off trips after a procedure or hospital stay. The aim is to protect the routine care that keeps people healthier and more independent at home.
Powered by Modern Technology
Every booking we take runs on Duet, the leading NEMT software platform — bringing real-time vehicle tracking, accurate pickup windows, and direct rider-to-driver communication to each trip we schedule.
More Than a Ride
A ride request to us is really a family handing over something precious. We never lose sight of that. From the moment somebody calls in until the rider is back inside their own front door, every step we take is built so nobody — rider, spouse, son, daughter — has to wonder whether the driver will arrive.