Non-Emergency Medical Transportation in Deerwood, FL
Safe, reliable rides for seniors and individuals with disabilities.
Why Choose Us
Deerwood sits inside one of southeast Jacksonville's most established gated communities, with mature oaks, country-club streets, and a senior population that values quiet, private, on-time service. The geography puts you within a short drive of every major hospital in the city — Mayo Clinic Jacksonville is roughly fifteen minutes east on J. Turner Butler Boulevard, Baptist Medical Center South sits just down I-95, and Ascension St. Vincent's Southside is minutes north — yet there is no public transit inside the gates. We provide professional, door-through-door medical transportation across Deerwood and Duval County for dialysis, specialist visits, hospital trips, and the everyday rides that keep your week running.
Our drivers know how to clear a Deerwood Country Club, Plantation, or Pablo Creek gate without fuss. They walk to your front door, help you to the van, and stay with you until you're inside the building at the other end. When the appointment wraps, they're already in the lot waiting. It's the discreet, hands-on care you'd expect for a member of your own family.
On-Time, Every Time
We know medical appointments can't wait. Our providers prioritize punctuality so you never miss a treatment.
Trained, Compassionate Drivers
All drivers are trained in patient assistance, ADA compliance, and safe transport protocols.
Door-to-Door Service
From your front door to the facility entrance and back—we're with you every step of the way.
Simple, Transparent Pricing
Know your cost upfront, no surprise fees. We'll give you a clear quote before you book.
Your Safety Is the Priority
Every vehicle is regularly inspected, fully insured, and equipped to meet your needs. You're in good hands from pickup to drop-off.
Available When You Need Us
Schedule rides in advance or call for same-day availability. We work around your schedule.
Testimonials
My wife needed a ride home after her chemo treatment. The driver was quiet and respectful, kept the vehicle cool, and got her home without any fuss. We've booked them for every session since.
– Charles D.
My dad has been using them for over a year now for his regular appointments. Same great service month after month. That kind of consistency is hard to find anywhere.
– Russell D.
As a full-time wheelchair user, I know bad transport when I see it. This isn't that. The drivers are experienced, the ramps work properly, and I never feel like an afterthought.
– Esther W.
Ready to see what our riders are talking about?
Our Services
Wheelchair Transportation
Safe, secure transport with wheelchair ramps and tie-down systems. We accommodate manual wheelchairs, power wheelchairs, and scooters.
Learn More on Wheelchair Rides
Stretcher Transportation
For patients who need to remain lying down during transport. Ideal for hospital discharges and facility transfers.
Learn More on Stretcher Rides
Assisted Walking Transportation
Door-to-door service for those who can walk with some assistance. We'll help you from your front door to the facility entrance and back.
Learn More on Assisted Walking RidesWhere We Can Take You
Hospital Visits & Discharge
From scheduled appointments at Mayo Clinic Jacksonville to discharge pickups at Baptist Medical Center South or Ascension St. Vincent's Southside Hospital, we're parked and waiting the moment the floor signs you out.
Learn More on Hospital Rides
Dialysis Transportation
Three sessions a week, every week — we carry Deerwood residents to Mayo Clinic Outpatient Dialysis Center, DaVita Memorial Plaza Dialysis, and other clinics in the Southside corridor on a schedule you can count on.
Learn More on Dialysis Rides
Doctor Appointments
Primary-care visits, specialist consults, lab work, follow-ups — we get you to any office or clinic in Deerwood and across the wider Southside, with a ride waiting whenever you finish.
Learn More on Doctor Rides
Senior Center Transportation
Steady rides to Discovery Village Deerwood, the Mandarin Senior Center, the Southside Community Center, and other community programs that keep your routine and your social life intact.
Learn More on Senior Rides
Outpatient Surgery Transportation
Once an outpatient procedure is behind you, we're the calm, comfortable ride home — driver checked in, paperwork signed, ready as soon as the recovery nurse gives the okay.
Learn More on Outpatient Rides
Errands & Family Transportation
A round at Deerwood Country Club, lunch at St. Johns Town Center, shopping at The Avenues mall, a Sunday service in San Marco — wherever the day leads, we go.
Learn More on Family RidesWherever you need to go, we'll get you there.
Transportation Throughout Deerwood, FL and Beyond
We provide reliable transportation to hospitals, dialysis centers, senior programs, and everyday destinations throughout Deerwood and Duval County. Whether the trip is an early-morning Mayo Clinic appointment, a Sunday service in San Marco, or a quick stop at the pharmacy, we make the day simple.
Healthcare Facilities We Serve
Our drivers know the medical buildings and clinics serving Deerwood and the Southside, and can deliver you safely and on time.
- Mayo Clinic Jacksonville
- Ascension St. Vincent's Southside Hospital
- HCA Florida Memorial Hospital
- Mayo Clinic Outpatient Dialysis Center
- DaVita Memorial Plaza Dialysis
- Discovery Village Deerwood Assisted Living & Memory Care
- Southside Community Center
- Mandarin Senior Center
For specialty care, we regularly carry residents east to Mayo Clinic Jacksonville for cancer, cardiac, neurology, and transplant services, plus Baptist Medical Center South off I-95.
Neighborhoods We Serve
We offer door-to-door service throughout Deerwood and the surrounding southeast Jacksonville area, including the following neighborhoods:
- Deerwood Country Club
- The Plantation at Deerwood
- Deerwood Park
- Pablo Creek Reserve
- Hampton Glen
- Glen Kernan
- Sweetwater
- Marsh Landing (adjacent)
Zip Codes Serviced
We provide non-emergency medical transportation throughout Deerwood and Duval County, including these primary zip codes:
- 32256
- 32246
- 32216
- 32257
- 32258
Whether you live near I-95, off J. Turner Butler Boulevard, along Southside Boulevard, or close to the I-295 East Beltway, our coverage reaches through every gate. Our drivers know where the morning backups start and how to plan a 7 a.m. Mayo Clinic ride without surprises.
Serving Nearby Communities Including Baymeadows, Southside, San Marco, Mandarin, Tinseltown, Sandalwood, St. Johns, Jacksonville Beach, Ponte Vedra Beach, San Pablo & Beyond
Need a ride to Mayo Clinic Jacksonville or another medical facility?
Frequently Asked Questions
How do I book a ride?
Booking takes a moment. Call 877-369-5457 or click the "Book a Ride" button on this page, and we'll lock in your pickup. For non-urgent trips, please plan on 24 to 48 hours of lead time, though same-day pickups are sometimes available if a driver is already free nearby.
Do you accept Medicaid, Medicare or other health insurance?
We take credit card or cash payment if you book directly with us. For payment using health plans or 3rd party-payers, you will need to contact these parties directly to secure authorization of the trips and many of them may require you to book directly through them.
How far in advance should I schedule my ride?
Aim for 24 hours, and 48 hours for early-morning Mayo Clinic appointments where I-95 and JTB rush-hour traffic adds buffer time. Advance notice also lets us confirm gate codes for Deerwood Country Club, The Plantation, and Pablo Creek. Same-day rides are accommodated when a driver's free.
Do your vehicles accommodate wheelchairs?
Absolutely. Mention the wheelchair when you reserve the trip and we'll dispatch the right van — every accessible vehicle is fitted with a properly rated ramp and full four-point tie-down securement, and we serve manual chairs, power chairs, and scooters. Tell us what you use, and we handle the rest.
Can a family member ride along?
Yes, a relative or caregiver is welcome along on most trips at no extra charge. Mention the additional passenger when you reserve the ride so the driver leaves the right seat open and arrives prepared. For wheelchair vans where space is tighter, we'll confirm the right vehicle for the group.
Questions? We're here to help!
What is NEMT?
NEMT, short for Non-Emergency Medical Transportation, is a planned ride service for people who need to reach healthcare safely but aren't in a situation calling for an ambulance. Common trips include outpatient procedures, dialysis cycles, hospital discharges, and routine office visits.
Most NEMT riders are seniors who've put the car keys away, adults living with a disability, or people managing conditions that make driving risky. The vehicles match the rider — wheelchair-accessible vans with ramps and tie-downs, stretcher rigs for patients who can't sit up, and standard cars whose drivers walk you in and out.
Some trips repeat on a calendar — dialysis several mornings a week, oncology cycles, weekly physical therapy. Others happen once, like an outpatient surgery pickup or a hospital discharge. The endpoint stays the same: getting people to the care that keeps them healthier and independent.
Powered by Modern Technology
Every Deerwood ride is dispatched through Duet, a leading NEMT software platform that gives you live vehicle tracking, dependable scheduling, and direct rider-to-driver contact from the moment you book.
More Than a Ride
A ride with us is rarely just a ride. It's a daughter handing us her father at the front door, a husband handing us his wife at the Plantation gate, a friend handing us someone they love. We carry that trust with both hands — from the first call to the moment your loved one is safely home.